My Beta FS Protection is not protecting me as per the status on the FS Protection portal.

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Senior Member

My Beta FS Protection is not protecting me as per the status on the FS Protection portal.

Hi Fellow Macintosh Beta testers,

 

I have the latest update to FS protection Macintosh installed. I then want through the FS protection portal to download the software at https://safeavenue-tp.sp.f-secure.com . I then realized when I clicked on it my device which is a Mac Mini said still in big red letters that this device is not protected? Anyone on any advice on how to proceed? Thanks so much in advance.

 

Rich

"All that is necessary for the triumph of evil is that good men do nothing." (Edmund Burke)
2 REPLIES 2
F-Secure

Re: My Beta FS Protection is not protecting me as per the status on the FS Protection portal.

Hi,

 

does the "device is not protected" error appear on the FS Protection portal or in the installed software itself? (E.g. in the menubar drop-down menu or the main client window that appears if you select "Open fs protection")

 

If the message come from the installed software, please run the Support Tool located in the "fs protection" folder, and create bug report on https://beta.f-secure.com and we'll look into it.

Senior Member

Re: My Beta FS Protection is not protecting me as per the status on the FS Protection portal.

Hey Pajp I restarted the computer and reset the PRAM. The software was then showing up as protected through the portal in FS Protection. I hope the new release today will be great. I look foreward to trying it out.

"All that is necessary for the triumph of evil is that good men do nothing." (Edmund Burke)