Thanks for the answer:)
now I can't even log to my acc!I don't know what is wrong, the pass doesn't work and when I tried to change it from my email I got this error:
Sorry for my reply.
Do you mean that FS Protection portal login page works before and you trigger "recovery password"? But when you open link from mail-letter about recovery password -> you got this page from first (?); or when you type fresh password?
Your screenshot (page under screenshot) looks like "if there something blocked" (not loaded as expected - and I mean "view" of text as html/css);
Except potential troubles with "mail/password"-characters.. "Operation failed" can be about disabled cookies (as example);
Does it possible that any software/addon/extension able to prevent loading website (?!) --> generally there can be another domain for some resources (under FS Protection portal);
Maybe you able try to use another browser (?) as temporary steps (before official response from F-Secure team)? Just as double-check (and maybe about system version);
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