FS Protection for Android, cannot take App Control in use

Aspirant

Re: FS Protection for Android, cannot log in to My FS Protection

I don't think there is a possibility for injection even though it looks like the '#' character ends up (non-url encoded?) in the portal URL. On desktop and when accessing My FS Protection later the URL is anyway user modifiable in the browser address bar...
Superuser

Re: FS Protection for Android, cannot log in to My FS Protection

Hello,

 

There is funny situation (workaround) with my device:

 

->> Restart device;

->> Open FS Protection;

->> Try to switch user-profile and it is allowed.

 

Meanings: I re-change device name under "Bluetooth"-devicename option (it is only available option; except Wi-Fi direct) to contain "#". And it was possible to repeat noted trouble with "invalid_redirect_url: redirect_url not provided" (during try to switch profile;login to account).

 

So, then I perform noted steps and found that it was possible to use Login page (built-in webview/browser) and switch profile/configure things. I thought that maybe trouble is fixed already and check that devicename still with "#".

I opened System Settings; Turn on "Bluetooth"; Choose option "change device name" -> it was still with "# -> Turn off "Bluetooth"; Back to FS Protection and re-try to login/switch profile; 'invalid_redirect_url: redirect_url not provided' comes back.

After restart device -> all good; and possible to use such workaround until I re-check that devicename still with "#" under Bluetooth settings. :)

 

Not sure -> that it was workaround for your device (also, one-time there was freeze stuck). AND maybe your device with proper options to name device (not as part of Bluetooth; or Wi-Fi direct devicenames). And my experience about potential state when device got the devicename from Bluetooth during activation. Because if I did restart with enabled Bluetooth -> trouble still there. So, with my device -> enabled Bluetooth overwrite (?) devicename to bluetooth-devicename.

 

Sorry for not critical feedback (not sure that there is reasons for place it -> since rename device is more common workaround). Smiley Sad

 

Thanks!

Senior Member

Re: FS Protection for Android, cannot log in to My FS Protection

I would claim the main issue here is complete lack of a useful error message and not guiding the user how to fix things rather than the reason the character is blocked

Superuser

Re: FS Protection for Android, cannot log in to My FS Protection


@nanonyme wrote:

I would claim the main issue here is complete lack of a useful error message and not guiding the user how to fix things rather than the reason the character is blocked


Probably, yes.

Even I feel that such words like "url is not provided" was useful (at least, clear that ?! URL is broken). But it is not clear what to do then; and what is it and what was not provided. And maybe it is based on too much internal exception (and not supposed to be visible with common design); also, generic (since possible to get it with different steps).

But I like how it done with My FS Protection portal -> ?! maybe with all unexpected situations or some broken things (at least, which I got) -> it was always with certain description, view and certain 'hash' for contacting support.

 

Also, not clear about 'guide'. For example, "...url is not provided....; try later" is not enough maybe :).

I today got stuck with such situation: https://community.f-secure.com/t5/F-Secure-SENSE/Error-0x000007b-when-installing/td-p/103336

and still with tries to find?! potential workaround for installing any of home F-Secure solutions (AV/IS/SAFE).  Such system (?!) prompt also not really clear. 

 

AND... sorry for my reply. Smiley Sad

Thanks!