FS Protection PC Release 202

Supporter

Re: FS Protection PC Release 202

No there is not anywaySmiley Very Happy
Senior Member

Re: FS Protection PC Release 202

Normal beta release cycle is two weeks anyway unless folks decide to roll out new theme to replace current one sooner. 

Superuser

Re: FS Protection PC Release 202

And if they do forget to change it back / not likely :) / -- there is way to fix it locally. At least, I did it with my installation (under some of systems).

Aspirant

Re: FS Protection PC Release 202

May I ask how you did that? (Change the theme)

Superuser

Re: FS Protection PC Release 202


@rockstarrocks wrote:

May I ask how you did that? (Change the theme)


Yes, of course. but when I wrote that 'there is way' - I meant 'there is unofficial way' (as local temporary workaround only).

Superuser

Re: FS Protection PC Release 202

Hello,

 

Sorry for my reply.

 

 

Spoiler

Does it possible that after changes for "List of allowed/denied websites" (Allowed&Blocked sites) with current FS Protection TPs --> start be broken F-Secure SAFE stable solutions with their own (previous) design of "List of allowed/denied websites" (Allowed&Blocked sites)?

 

What I do mean:

 

--> Today I noticed with my F-Secure SAFE installation that there quite visible trouble with "Allowing" blockpage. And as result some other troubles.

 

- We do able to use "Allow this website"-button (and such action put domain to allowed list), but website/domain is not allowed. And still blocked. With blockpage each try to open it. Valid with any of tried browsers.

- We do able to place certain domain under "List of allowed/denied websites" (as allowed domain), but (as with first point) it do not overwrite blockpage;

- We do able to place certain domain under "Denied"-part of (Allowed&Blocked websites) and save it (by close-button as with "Allowed"-part). With next opening Lists - we able to see that "Denied"-part is emptied.

Previously added domains (before such trouble) still there and will be restricted during access with browser.

 

--> I tried with another system as clean installation. And trouble also repeated with clean installation.

Both systems: Windows 10 64bit (even with different builds/version of it; and with different configuration/settings).

 

Looks like entire feature (List of allowed/denied websites) is not work (or with broken design).

 

I able to suspect that it happened after next update:

""F-Secure Online Safety (64-bit) 2017-11-01_01""

But I did not try to recheck such meanings before today (maybe it was broken days/weeks before today. And such update is not related with troubleview. Because there is topic and some other replies, where maybe potentially discussed this trouble as experience about not only one day).


I tried to contact F-Secure Support (chat) before my experience with another system. And Support Agent wrote that it's not known as global trouble (and fsdiag is not required yet). And good to re-check 'reinstallation' as first step (for such action - I have to tweak certain things - so it was not a brief option). Then if trouble will be still there -> they has to perform remote session for collect more information/view about trouble and then will be possible to transfer fsdiag for them as required 'data' for further investigation. With greatest help of Support Agent - we tweaked certain things and it possible to try reinstallation (but I did not do it yet).

Because I repeated such troublepoints with clean installation under another system -> I able to think that reinstallation will be not useful as fix (but I do not able to check it currently; and only created letter with such meanings to mail-discussion after the chat).

And decided to ask there - because FS Protection works good about allow/deny websites lists (and allow-button). While such updates/modules can be common for both solutions (technology preview and stable). And I with strange feelings that it's not known trouble (?! maybe indeed something local there). Sorry for reply. @Ville  @Tuula_fs

 

 

 

Thanks!

Highlighted
F-Secure

Re: FS Protection PC Release 202


@Ukko wrote:

Hello,

 

Sorry for my reply.

 

Does it possible that after changes for "List of allowed/denied websites" (Allowed&Blocked sites) with current FS Protection TPs --> start be broken F-Secure SAFE stable solutions with their own (previous) design of "List of allowed/denied websites" (Allowed&Blocked sites)?

...

 

Hello Ukko,

 

what you have been experiencing doesn't sound very familiar, so could you please make bug reports with snapshots and fsdiags and we will investigate those issues more closely (unless you have done it already)?

 

br,

Tuula



Superuser

Re: FS Protection PC Release 202

Hello Ukko,

what you have been experiencing doesn't sound very familiar, so could you please make bug reports with snapshots and fsdiags and we will investigate those issues more closely (unless you have done it already)?
br,
Tuula

 

Hello,

 

Thanks for response. Does it can be valid step under beta.f-secure.com - if trouble only with stable F-Secure SAFE (and not FS Protection - where all works good).

I did contact only F-Secure Support Channel (chat) and tried to re-check with another system (than was a reason for contact Support) -> as result -> got repeat-view for trouble. // later I did receive back-reply (about my feedback for another system with clean installation) from Support with  referrence number for ability to perform remote session and other investigation (but I do not able to use this laptop quite soon). But I collected data from laptop (yesterday). @Tuula_fs 

 

Thanks!

F-Secure

Re: FS Protection PC Release 202


@Ukko wrote:
Hello Ukko,

what you have been experiencing doesn't sound very familiar, so could you please make bug reports with snapshots and fsdiags and we will investigate those issues more closely (unless you have done it already)?
br,
Tuula

 

Hello,

 

Thanks for response. Does it can be valid step under beta.f-secure.com - if trouble only with stable F-Secure SAFE (and not FS Protection - where all works good).

I did contact only F-Secure Support Channel (chat) and tried to re-check with another system (than was a reason for contact Support) -> as result -> got repeat-view for trouble.

 

Thanks!


Hello,

 

it is ok to use beta channel in this case, I can then forward the issue(s) in the correct place.

 

br,

Tuula

Superuser

Re: FS Protection PC Release 202


@Tuula_fswrote:

Hello,

it is ok to use beta channel in this case, I can then forward the issue(s) in the correct place.

br,

Tuula


 Did SAFE_BUG-02017 (sorry for strange explanation).

 

Thanks.