cancel
Showing results for 
Search instead for 
Did you mean: 

Banking protection closing

Patron

Banking protection closing

I've got

fs protection 17.5 beta 13

F-Secure One Client (SAFE) 4.00.6130

 

I'v noticed that sometimes when I exit a banking site and close the tab in Firefor portable Bankin protection is closed and sometimes not.

It is closed eg after closing Nordea site and not closed after closing Wish.

 

Which is the designed behaviour and how might that be controlled?

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: Banking protection closing

Hello,

 

I think that it is not expected, but with explanation and maybe pinned to something as limitation. For example, browser's engine/core design to handle processes (tabs). As result, need to close all of them and not enough to close only certain tab with Banking page (what I do able to do with Internet Explorer 11, as example).

Or inability (FS Protection side) to understand that Banking page tab is closed.

 

In addition, maybe possible to doublecheck next feature:

I did not check such feature with my own experience - because (at first) I did not understand correctly how it works. And then I did not provide exactly required URL. So, I am not sure if such feature is works at all (but likely that should).

 

Thanks!

4 REPLIES 4
Highlighted
Superuser

Re: Banking protection closing

What I've noticed is that all tabs (with banking sites open) need to be closed for BP to close.  Could that be the issue?

Patron

Re: Banking protection closing

Normally I should expect that if that were the case all tabs and the browser should be closed.

The reason for asking this question was that sometimes it was enough to close just the tabk open to bank.

Not always though.

Just tried it with Nordea and Banking protection did not close when I closed the tab.

Superuser

Re: Banking protection closing

Hello,

 

I think that it is not expected, but with explanation and maybe pinned to something as limitation. For example, browser's engine/core design to handle processes (tabs). As result, need to close all of them and not enough to close only certain tab with Banking page (what I do able to do with Internet Explorer 11, as example).

Or inability (FS Protection side) to understand that Banking page tab is closed.

 

In addition, maybe possible to doublecheck next feature:

I did not check such feature with my own experience - because (at first) I did not understand correctly how it works. And then I did not provide exactly required URL. So, I am not sure if such feature is works at all (but likely that should).

 

Thanks!

Patron

Re: Banking protection closing

Thanks Ukko.

According to the article

When you log out of your online banking session, the notification at the top of your computer screen should close automatically.

So as designed is that it should close.

Recently that has been inconsistent, but most of the time it does not happen.

In my personal opinion it could also be result misbeaviour of Windows 10 (which does not update) and browser privacy and cookie settings.

It does not really bother me that much so I can leave it without further digging.