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win 10 laptop wifi slows down on battery power when freedome is on but ok when plugged in

Scholar

win 10 laptop wifi slows down on battery power when freedome is on but ok when plugged in

Toshiba satellite L50D-C-18V win10, wifi adapter: realtek 8821AE.

wifi speed when power plugged in and freedome on or off  about 20M

wifi speed when battery power and freedome off about 20M and freedome on less than 1M.

I have updated drivers and changed advanced power settings to same settings on plugged in or on battery. I have tested many times always speed drops under 1M.

Any ideas ?

1 REPLY 1
Moderator

Re: win 10 laptop wifi slows down on battery power when freedome is on but ok when plugged in

Hello Rmrm,

 

I'm sorry to hear about this issue. Regarding this, please ensure there is no other VPN program installed on your computer, please check for any similar program that might be installed with your security program. If there is none, i would recommend you to open a support ticket as our support team would be able to better check on your account details and advise further?

Please click here to open a support ticket and here to attach the Freedome logs together.

 

Thank you.

 

Best Regards

-Chameni

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