F-Secure FREEDOME

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When the site you visit uses third-party analytics services known to our database or advertisements from ad networks over HTTP, FREEDOME either blocks...
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If you use F-Secure FREEDOME VPN, you may notice that you are unable to send email any more, although you can still read email normally.
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F-Secure FREEDOME is scanning HTTP traffic and currently blocking the Android application packages (.apk files) considered harmful. For testing and...
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Depending on the Windows version you are using, do the following to check whether or not you have F-Secure FREEDOME installed on your PC:
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Sometimes, the VPN icon may not appear despite the fact that the FREEDOME VPN connection has been established: FREEDOME's own user interface shows...
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Due to certain limitations in operating systems, FREEDOME subscription allocation and configuration work differently whenever multiple user accounts...
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App Security blocks harmful apps that try to steal personal information, harm your content, or use your device for illegal purposes.
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F-Secure FREEDOME is a simple yet powerful online privacy and security app for all your desktop and mobile devices.
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F-Secure FREEDOME and F-Secure SAFE are two different products although they do contain some similar functionality.
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FREEDOME stops working unexpectedly on OnePlus phones running on Android 9 OS.
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Issue: When F-Secure FREEDOME VPN connection is on, my internet connection is very slow. With the connection off, connection and speed is normal. Resolution: A certain decrease in network speed is to be expected when running any VPN-solution due to the different way the web traffic is being handled. You can refer to the following community article for more information about this subject. If the connection speed for some reason would crawl to a halt, you can try these steps: Resetting your network router. Try FREEDOME with a different network connection to make sure it is not a router issue. Try to temporarily disable any antivirus that you have running (for example Panda Security has been known to cause slowness in the FREEDOME VPN connection). Reinstall FREEDOME. On Windows do DNS flush. On Mac clear local DNS cache. Delete the existing WiFi profile, and re-connect to the network once again. If the issue continues, gather FREEDOME logs, and take speed tests with FREEDOME On, and Off, and contact our customer support. Article no: 000002395
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Tracking Protection ensures privacy while you browse the web and use apps.
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Most likely the site or service that you are trying to access is either malicious or is trying to track you. Some sites prevent their use altogether...
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To solve this issue, disable the Always-on VPN option for the other VPN app in the VPN profile settings:
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Unable to connect to a WiFi network that is not connected to the internet on my iPhone or iPad when FREEDOME is turned on.
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The reason for the errors is that something in Windows is blocking FREEDOME from creating the TAP driver to the system. Probably something from...
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F-Secure FREEDOME is unable to connect to any of the locations. This seems to happen more on WiFi networks than with mobile data.
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When you install or upgrade F-Secure FREEDOME, you are asked to elevate your user account and type in the administrator password as FREEDOME requires...
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If you have technical problems with your product, contact our technical support. If our technical support asks you to send logs to us, follow the...
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Issue: How to generate diagnostic logs (FSDIAG) from the Freedome user interface Resolution: For iOS and Android Open Freedome Tap the menu button Tap on About Tap 7 times on version number Tap Send log file This will open your email account. Rename the email title to your (case number)_Freedome logs Tap Send Inform the technician that you have sent the log files For Windows and Mac Open Freedome Click Help Click About Freedome Click 7 times on the version number Click Run Support Tool below (For Mac: Enter Admin Password) Click Run diagnostics Once done, click Close fsdiag.7z is now saved on your desktop. (For Mac: locate the fsdiag destination folder - document or downloads) Attach and reply the email from support Article no: 000002358
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