The use of VPN apps (including FREEDOME) is restricted in China. Due to the policy of the Chinese government, VPN connections are blocked in their...This Chinese VPN block also affects FREEDOME users outside China. If a Chinese internet service, such as a website, has all of its Domain Name Servers...
I lost/forgot my F-Secure FREEDOME VPN code
If you have lost or forgotten the subscription code for your F-Secure FREEDOME VPN, do one of the following:
If you bought the F-Secure FREEDOME VPN product from F-Secure eStore, contact F-Secure support. To speed up the recovery of the subscription code, have your email address (used when you bought the product) or order reference number at hand when contacting our support. If you bought the product from a local reseller, contact your reseller. If you have purchases from Apple Appstore or Google PlayStore, you do not get any code. You can activate the purchase by installing it from the store and choosing 'return purchase'.
If you have installed the newest version of FREEDOME installed, and you activated your code on that version, you can get the code from the program.
Open FREEDOME Go to Subscription Click Show Subscription code
NOTE: You cannot get the code even if you have newest FREEDOME version, if the code was used before the update.
Article no: 000001132
How do I see which F-Secure FREEDOME code is active on my device?
To verify your F-Secure FREEDOME code/key on any device, simply follow the below steps:
Open F-Secure FREEDOME. Click on Subscription.
Show Freedome Account ID (for iPhone) Show subscription code (for Android) Show my current subscription code (for Windows, Mac)
Note that this does not apply to F-Secure TOTAL. For TOTAL, users can manage their subscription from My F-Secure portal via the FREEDOME tab.
Article no: 000016399
Where do I make changes so that Freedome starts automatically?
1. Open Freedome 2. Go to Settings 3. Tick the box for Freedome starts automatically when you restart your computer
If you also want Freedome to auto-connect, please tick the option "Freedome turns on Protection automatically when it starts"
Article no: 000002398