F-Secure FREEDOME

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Issue: I have bought F-Secure FREEDOME VPN through Apple App Store or Android Play Store, is it possible to install it on a device that uses a different Operating System? Resolution: When you purchase F-secure FREEDOME from an application store such as Google Play Store or Apple App Store, you cannot install those licenses to any other platform, such as MacOS or Windows PC. As an example, if you bought FREEDOME from Google Play Store, you can only install that to other Android devices with the same Google account ID. This license cannot be installed to iOS, Mac or Windows devices. Similarly with a Apple App Store purchase, it can only be installed to other iOS devices with the same Apple ID, not to Android, Mac or Widows devices.    Article no: 000002462
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F-Secure FREEDOME allows virtually all of the network traffic to pass through. However, to increase security and prevent certain abusive behavior,...
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Yes, F-Secure FREEDOME communicates directly with the VPN server in each virtual location. Going via additional countries would increase latency and...
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When the site you visit uses third-party analytics services known to our database or advertisements from ad networks over HTTP, FREEDOME either blocks...
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When F-Secure FREEDOME subscription expires and you want to switch to a different subscription option, there are scenarios in which a grace period...
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If you use F-Secure FREEDOME VPN, you may notice that you are unable to send email any more, although you can still read email normally.
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F-Secure FREEDOME is scanning HTTP traffic and currently blocking the Android application packages (.apk files) considered harmful. For testing and...
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Sometimes, the VPN icon may not appear despite the fact that the FREEDOME VPN connection has been established: FREEDOME's own user interface shows...
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F-Secure FREEDOME is a simple yet powerful online privacy and security app for all your desktop and mobile devices.
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F-Secure FREEDOME and F-Secure SAFE are two different products although they do contain some similar functionality.
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Tracking Protection ensures privacy while you browse the web and use apps.
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Most likely the site or service that you are trying to access is either malicious or is trying to track you. Some sites prevent their use altogether...
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Unable to connect to a WiFi network that is not connected to the internet on my iPhone or iPad when FREEDOME is turned on.
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F-Secure FREEDOME is unable to connect to any of the locations. This seems to happen more on WiFi networks than with mobile data.
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If you have technical problems with your product, contact our technical support. If our technical support asks you to send logs to us, follow the...
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Issue: How to generate diagnostic logs (FSDIAG) from the Freedome user interface Resolution: For iOS and Android Open Freedome Tap the menu button Tap on About Tap 7 times on version number Tap Send log file This will open your email account. Rename the email title to your (case number)_Freedome logs Tap Send Inform the technician that you have sent the log files For Windows and Mac Open Freedome Click Help Click About Freedome Click 7 times on the version number Click Run Support Tool below (For Mac: Enter Admin Password) Click Run diagnostics Once done, click Close fsdiag.7z is now saved on your desktop. (For Mac: locate the fsdiag destination folder - document or downloads) Attach and reply the email from support Article no: 000002358
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To overcome this problem, use the same location that you used when you registered to the Casino.
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You are using a messaging app but have problems receiving messages when F-Secure FREEDOME is turned on.
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There are two likely explanations why you are not able to connect to a public WiFi when FREEDOME is turned on:
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F-Secure FREEDOME for iOS has been configured so that it always establishes a VPN connection when data is sent from the device to the internet. We...
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