F-Secure FREEDOME

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FTP clients and servers work in two different modes: active and passive. To be able to use an FTP client with FREEDOME, you must configure the FTP...
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In short, no. F-Secure does not retain any kind of data or log users' traffic. F-Secure as a company is not a public communication provider or...
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Google Chrome's Lite mode (previously known as Data Saver) compresses web pages in order to make them load faster and to create less data traffic....
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No. FREEDOME cannot access a file that is encrypted.
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FREEDOME does not intercept SSL/TLS traffic. Intercepting and decrypting traffic would be a dangerous capability to have on our server. It can be seen...
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No. It is not possible to use multiple VPN products simultaneously, and FREEDOME is no exception. The reason for this is that the different VPN...
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Yes, you can use your Android or iOS device as a hotspot, i.e. share your device's network connection with your other devices when F-Secure FREEDOME...
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Yes, it is possible to use Chromecast with FREEDOME on your devices. On Android, however, you need to set your WiFi network as a trusted network in...
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You cannot transfer an Android or iOS subscription. The Android and iOS subscriptions are handled in Google Play store and Apple App Store, and they...
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Yes. You can purchase a FREEDOME subscription on our web site where we offer several different subscription options to cover all your devices from...
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FREEDOME cannot prevent IP address leaking through WebRTC. Web Real-Time Communication (WebRTC) is an application programming interface (API) that is...
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Issue: I lost/forgot my F-Secure FREEDOME VPN code Resolution: If you have lost or forgotten the subscription code for your F-Secure FREEDOME VPN, do one of the following: If you bought the F-Secure FREEDOME VPN product from F-Secure eStore, contact F-Secure support. To speed up the recovery of the subscription code, have your email address (used when you bought the product) or order reference number at hand when contacting our support. If you bought the product from a local reseller, contact your reseller. If you have purchases from Apple Appstore or Google PlayStore, you do not get any code. You can activate the purchase by installing it from the store and choosing 'return purchase'. If you have installed the newest version of FREEDOME installed, and you activated your code on that version, you can get the code from the program. Open FREEDOME Go to Subscription  Click Show Subscription code NOTE: You cannot get the code even if you have newest FREEDOME version, if the code was used before the update.   Article no: 000001132
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Issue: Freedome asks for renewal even though license is still valid, re-entering license key gives "This key has already been used on this device". Resolution: F-Secure FREEDOME may be malfunctioning. For Mac If you get this error on your Mac computer, a removal of the keychain after uninstallation is a possible fix. Follow these steps: Open Finder. Go to Applications. Move Freedome application to the trash, and empty it. Open Spotlight and remove the following folders: ~/Library/Application Support/F-Secure/ and /Library/Application Support/F-Secure/ Install Freedome using this installation file. Activate your subscription from the Subscription page. For iOS If this happens on your Apple iOS device, re-install Freedome and re-enter the key. Transfer licenses, if necessary. Article no: 000013228
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Issue: How to activate F-Secure Freedome code on iOS? Resolution: When you have installed F-Secure Freedome on your iOS device, you can activate the code as follows: Open F-Secure Freedome on your device Tap the menu on the top left corner Tap Subscription Tap Log in under MULTI-PLATFORM: Tap Enter Account ID under Have an anonymous Account ID? Enter your code Tap Activate Article no: 000003881
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Issue: How do I see which F-Secure FREEDOME code is active on my device? Resolution: To verify your F-Secure FREEDOME code/key on any device, simply follow the below steps: Open F-Secure FREEDOME. Click on Subscription. Show Freedome Account ID (for iPhone) Show subscription code (for Android) Show my current subscription code (for Windows, Mac)     Note that this does not apply to F-Secure TOTAL. For TOTAL, users can manage their subscription from My F-Secure portal via the FREEDOME tab. Article no: 000016399
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Issue: How to purchase Freedome VPN. Resolution: You can purchase your F-Secure Freedome VPN license code via the link below. https://www.f-secure.com/en/home/products/freedome Article no: 000002800
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Issue: Will my F-secure FREEDOME license renew automatically? Resolution: It depends on which subscription method you use for F-Secure FREEDOME: F-Secure TOTAL:  If your F-Secure TOTAL has automatic renewal, then your F-Secure FREEDOME program will also be automatically renewed if your F-Secure FREEDOME program is connected to your F-Secure TOTAL account. F-Secure FREEDOME directly from F-Secure: If you buy F-Secure FREEDOME directly from F-Secure (with a license code with this format: xxxx-xxxx-xxxx), then you cannot get automatic renewal.  F-Secure FREEDOME directly from Apple, on iPhone / ipad: Then your subscription will have automatic renewal.  F-Secure FREEDOME directly from Google, on Android phone/tablet: Then your subscription will have automatic renewal.  Article no: 000003025
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