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F-Secure FREEDOME

How do I transfer a FREEDOME multi-device license?

This article applies to the following FREEDOME multi-device subscriptions: FREEDOME subscription code in this format: AAAA-BBBB-CCCC F-Secure TOTAL...

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‎11-10-2019 07:08 AM

I bought F-Secure FREEDOME through Apple AppStore or Google Play, but cannot install it on my other devices

If you have bought or purchased FREEDOME from the Apple AppStore or Google Play, the subscriptions are limited to one operating system, but are valid...

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‎11-10-2019 07:07 AM

Why FREEDOME does not work in China

The use of VPN apps (including FREEDOME) is restricted in China. Due to the policy of the Chinese government, VPN connections are blocked in their...This Chinese VPN block also affects FREEDOME users outside China. If a Chinese internet service, such as a website, has all of its Domain Name Servers...

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‎11-10-2019 07:07 AM

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Can FREEDOME block WebRTC IP address leakage?

FREEDOME cannot prevent IP address leaking through WebRTC. Web Real-Time Communication (WebRTC) is an application programming interface (API) that is...

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‎19-12-2019 12:08 PM

How do I install and activate F-Secure FREEDOME for Windows?

This article applies to you if you have a standalone version of the F-Secure FREEDOME product. If you have a subscription with F-Secure TOTAL, see...

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‎02-12-2019 11:45 AM

How do I install and activate F-Secure FREEDOME for Mac?

This article applies to you if you have a standalone version of the F-Secure FREEDOME product. If you have a subscription with F-Secure TOTAL, see...

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‎02-12-2019 11:44 AM

How do I install and activate F-Secure FREEDOME for iOS?

This article applies to you if you have a standalone version of the F-Secure FREEDOME product. If you have a subscription with F-Secure TOTAL, see...

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‎02-12-2019 11:44 AM

Why does my internet connection slow down with FREEDOME?

When you start using F-Secure FREEDOME, your network traffic is handled in a very different way than before. F-Secure FREEDOME is a Virtual Private...

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‎02-12-2019 11:44 AM

Does F-Secure FREEDOME communicate directly with the VPN concentrator of each country?

Yes, F-Secure FREEDOME communicates directly with the VPN server in each virtual location. Going via additional countries would increase latency and...

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‎07-11-2019 01:05 PM

How does F-Secure FREEDOME scan for viruses?

F-Secure FREEDOME is scanning HTTP traffic and currently blocking the Android application packages (.apk files) considered harmful. For testing and...

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‎07-11-2019 10:00 AM

What is App Security in F-Secure FREEDOME for Android?

App Security blocks harmful apps that try to steal personal information, harm your content, or use your device for illegal purposes.

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‎06-11-2019 09:39 AM

What is F-Secure FREEDOME?

F-Secure FREEDOME is a simple yet powerful online privacy and security app for all your desktop and mobile devices.

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‎06-11-2019 09:27 AM

What is the difference between F-Secure FREEDOME and F-Secure SAFE?

F-Secure FREEDOME and F-Secure SAFE are two different products although they do contain some similar functionality.

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‎06-11-2019 09:17 AM

What is Tracking Protection in F-Secure FREEDOME?

Tracking Protection ensures privacy while you browse the web and use apps.

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‎28-10-2019 04:07 PM

Why can't I access a certain site or service when F-Secure FREEDOME is turned on?

Most likely the site or service that you are trying to access is either malicious or is trying to track you. Some sites prevent their use altogether...

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‎28-10-2019 03:54 PM

How can I generate a FREEDOME log file with my smartphone?

If you have technical problems with your product, contact our technical support. If our technical support asks you to send logs to us, follow the...

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‎28-10-2019 11:05 AM

Why can't I connect to a public WiFi network when F-Secure FREEDOME is on?

There are two likely explanations why you are not able to connect to a public WiFi when FREEDOME is turned on:

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‎21-10-2019 03:07 PM

Can F-Secure FREEDOME for iOS be set to connect manually only?

F-Secure FREEDOME for iOS has been configured so that it always establishes a VPN connection when data is sent from the device to the internet. We...

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‎21-10-2019 02:55 PM

How can I use my iPhone's F-Secure FREEDOME subscription also on my iPad?

This article applies to you if you have a standalone version of F-Secure FREEDOME VPN.If you have bought your FREEDOME subscription from Apple App Store, F-Secure webstore or from a reseller, you can use the same subscription on all the...

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‎21-10-2019 02:27 PM

How do I install and activate F-Secure FREEDOME VPN on an Android device?

This article applies to you if you have a standalone version of the F-Secure FREEDOME product. If you have a subscription with F-Secure TOTAL, see...

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‎21-10-2019 01:59 PM

My F-Secure FREEDOME promotional code does not work

You have received a promotional code for F-Secure FREEDOME. When you enter the code in the FREEDOME app, the app does not accept it.

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‎15-10-2019 02:02 PM

How can I generate a FREEDOME log file with my computer?

If you have technical problems with your product, you can create and send a log file to our technical support. The file contains information that can...

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‎15-10-2019 10:24 AM

What is the Log in button used for in F-Secure FREEDOME?

If you have bought your FREEDOME app from your Internet Service Provider, you can activate the app via the Log in button (or the Log in link in the...

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‎15-10-2019 09:55 AM

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