F-Secure FREEDOME

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Issue: "Incorrect code. Check the code and try again" -message when trying to activate F-Secure Freedome VPN code Resolution: Make sure that there are no typos in the code and that the code you are trying to use is in form XXXX-XXXX-XXXX. Also check, that the program on the device where you're trying to insert the code is F-Secure FREEDOME VPN, and not any of our other programs. If you have bought F-Secure TOTAL, you need to activate your order by logging in with your My F-Secure credentials. If the code is still not accepted, contact your reseller or F-Secure support. Note: If you do not have the newest F-Secure FREEDOME version, first update to it and then try to activate the code.  Article no: 000002726
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Issue: How many licenses do I have when I have bought F-Secure FREEDOME from Apple Appstore / Google Playstore?  Resolution: Google Playstore FREEDOME subscription can be installed to as many Android devices as you have connected to your Google account.  Apple Appstore FREEDOME purchase can be used on maximum 10 iOS devices that are using the same Apple-ID. The licenses are always tied to the Google account / Apple-ID from which you made the purchase with. If you'd like to use FREEDOME on other platforms, the alternate way is to purchase the multi platform subscription via F-Secure website where it as license range for 3 devices till 7 devices. Visit F-secure website purchase F-Secure FREEDOME multi platform subscription. Article no: 000011866
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I am unable to select the "I trust this application" checkbox in the FREEDOME app.
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When you start using F-Secure FREEDOME, your network traffic is handled in a very different way than before. F-Secure FREEDOME is a Virtual Private...
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When F-Secure FREEDOME subscription expires and you want to switch to a different subscription option, there are scenarios in which a grace period...
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FREEDOME always includes a free 5-day trial for first-time users. Once your trial period expires, you can choose one of the several subscription...
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Issue: Will my F-secure FREEDOME license renew automatically? Resolution: F-Secure FREEDOME is offered in various subscription types/offerings. It depends on which subscription type you use for F-Secure FREEDOME: F-Secure TOTAL:  If your FREEDOME is part of F-Secure TOTAL and has automatic renewal, then your F-Secure FREEDOME program will also be automatically renewed. F-Secure FREEDOME (standalone) directly from F-Secure: If you purchased FREEDOME directly from F-Secure (Hint: Your activation method was via license code in this format: xxxx-xxxx-xxxx), then you cannot get automatic renewal.  F-Secure FREEDOME from Apple AppStore, on iPhone / iPad: If you purchased FREEDOME via the Apple AppStore, your subscription will be automatically renewed.  F-Secure FREEDOME from Google , on Android phone / tablet: If you purchased FREEDOME via the Google PlayStore, your subscription will be automatically renewed.  Article no: 000003025
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Issue: Are there any additional costs outside of the subscription to use the F-Secure FREEDOME servers, and if so how much? Resolution: There are no additional costs to using F-Secure FREEDOME with a valid subscription. All plans include unlimited data transfer between the device using FREEDOME and our VPN servers, as well as protection for up to the listed number of devices, including PC, Mac, Android, and iOS (platform restrictions apply if you buy the service from Apple App Store or Google Play Store). Observe that F-Secure FREEDOME uses existing networks to establish the VPN connection, so any data transfer caps or costs related to a connection you own will also apply when using FREEDOME . F-Secure FREEDOME is not a substitute for internet services provided by Internet Service Providers (ISPs) or mobile operators. Article no: 000017583
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Issue: How to transfer licence for F-Secure FREEDOME bought from PlayStore to another Android device? Resolution: Note: You can only transfer F-Secure FREEDOME license, which is bought through Google Play Store, to another Android device with the same Google account.  Follow these steps to install F-Secure FREEDOME to another Android device: Open Google Playstore Search for F-Secure FREEDOME Tap Install Tap Open Swipe to left till at last page Choose Start using FREEDOME Accept all prompts Now the F-Secure FREEDOME subscription has been automatically activated from Play Store on your device.  Article no: 000001684
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Issue: I have bought F-Secure FREEDOME VPN through Apple App Store or Android Play Store, is it possible to install it on a device that uses a different Operating System? Resolution: When you purchase F-secure FREEDOME from an application store such as Google Play Store or Apple App Store, you cannot install those licenses to any other platform, such as MacOS or Windows PC. As an example, if you bought FREEDOME from Google Play Store, you can only install that to other Android devices with the same Google account ID. This license cannot be installed to iOS, Mac or Windows devices. Similarly with a Apple App Store purchase, it can only be installed to other iOS devices with the same Apple ID, not to Android, Mac or Widows devices.    Article no: 000002462
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F-Secure FREEDOME allows virtually all of the network traffic to pass through. However, to increase security and prevent certain abusive behavior,...
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Yes, F-Secure FREEDOME communicates directly with the VPN server in each virtual location. Going via additional countries would increase latency and...
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When the site you visit uses third-party analytics services known to our database or advertisements from ad networks over HTTP, FREEDOME either blocks...
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If you use F-Secure FREEDOME VPN, you may notice that you are unable to send email any more, although you can still read email normally.
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F-Secure FREEDOME is scanning HTTP traffic and currently blocking the Android application packages (.apk files) considered harmful. For testing and...
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Due to certain limitations in operating systems, FREEDOME subscription allocation and configuration work differently whenever multiple user accounts...
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App Security blocks harmful apps that try to steal personal information, harm your content, or use your device for illegal purposes.
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F-Secure FREEDOME is a simple yet powerful online privacy and security app for all your desktop and mobile devices.
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F-Secure FREEDOME and F-Secure SAFE are two different products although they do contain some similar functionality.
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FREEDOME stops working unexpectedly on OnePlus phones running on Android 9 OS.
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