refund please

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Scholar

refund please

this product does not seem to work. i cannot watch british catch up tv or get on the national lottery website. it also slows my internet speed from 300mbs to 15mbs. i would therefor be grateful if you could let me know how to get my money back

stevew

1 ACCEPTED SOLUTION

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Community Manager

Re: refund please

Hi stevew,

 

From your records, we see that your refund issue has been resolved. If you still have any issues, please feel free to contact us.

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View solution in original post

3 REPLIES 3
Community Manager

Re: refund please

Hi stevew,

 

From your records, we see that your refund issue has been resolved. If you still have any issues, please feel free to contact us.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post

Scholar

Re: refund please

I have hade Freedom for less than one week when I found out it didn't work with Bittorrent I had no use for it . My account shows I am on the trial period but I paid for it and got a registered ID # xxxx-xxxx-xx** I can give you the entire number if you wish I would just like a refund please

 

EDIT: Removed License Information

Community Manager

Re: refund please

Hi @kev6688,

 

If you have purchased Freedome, please get in touch with our Support team for a refund.

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