Virtual location does not work

Lia
Scholar

Virtual location does not work

Hi,

I tried to change my virtual location to the UK (I'm currently abroad), but I still can't access geographically restricted content - the site tells me it can only be accessed from the UK.

 

Since this is the main reason why I bought this software, I'm rather disappointed!

3 REPLIES 3
Community Manager

Re: Virtual location does not work

Hi Lia,

 

May I know which website were you trying to access?

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Lia
Scholar

Re: Virtual location does not work

I was trying to access the BBC website.

 

But anyway, I've since deinstalled the program, as it later crashed my PC! The software seems to be at a beta stage, not yet ready to use.

Community Manager

Re: Virtual location does not work

Hi Lia,

 

Sorry to hear about that. We have had related posts about BBC iplayer and Freedome here and here.

 

If you would like to troubleshoot about your crash, please brief us so that we can help you further.

 

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.