Solved: Re: Upgraded to High Sierra and Freedome stopped working - F-Secure Community

Urho_Kekkonen · ‎21-06-2018

When I try to start Freedome after upgrading to High Sierra I get an error message saying the app could not be configured please start again. Is there a fix?

Urho_Kekkonen · ‎25-06-2018

Good news! It's working again. I tried downloading and reinstalling several times. Then I deleted the old file before I downloaded, reinstalled, and suddenly it's working.

Laksh · ‎22-06-2018

Hi Urho_Kekkonen,

Have you tried to uninstall and reinstall the application? Does it help?

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Urho_Kekkonen · ‎22-06-2018

It doesn't, unfortunately. Anything else I can try?

Laksh · ‎25-06-2018

Hi Urho_Kekkonen,

May I know the version of Freedome installed on your device? I would recommend to get in touch with our support team here via chat or phone in order to investigate this further.

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Urho_Kekkonen · ‎25-06-2018

Good news! It's working again. I tried downloading and reinstalling several times. Then I deleted the old file before I downloaded, reinstalled, and suddenly it's working.

Laksh · ‎26-06-2018

Appreciate the update, @Urho_Kekkonen! Glad to know Freedome is installed and working back again.

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