Unable to login to FreedomE VPN?

Hopeful_Future · December 2016

I'm sorry to be creating a thread, but I was worried that I'd make my problem worse if I didn't ask for help.

I just re-installed FreedomE VPN and I'm not sure how to login. When I open the FreedomE VPN app and I click on "Subscription" I'm unsure what to do. I only created my FreedomE account in August 2016 so I still have until August 2017 before my subscription ends.

Should I click on "Have a code?" and enter the subscription code I originally received in August 2016 in my email? I thought I'd be doing something wrong by re-entering this subscription code. Or should I click on "Log in" at the bottom?

Thanks for any help!

[Deleted User] · December 2016

Hi Hopeful_Future,

May I know if you have purchased the multi device subscription for Freedome? If yes, you can put the code in Freedome under 'Have a code'. You can find the KB articles for activating Freedome here - for Windows and for Mac.

Hopeful_Future · December 2016

Laksh, I really appreciate your reply!

I believe my Freedome app is now working correctly.

Rossy · December 2016

I have just received confirmation of my subscription and have the product key and reference number but cannot download the app please could you help?

Hopeful_Future · December 2016

Hey Rossy, I believe this is the correct download link: https://www.f-secure.com/en/web/home_global/freedome

Hopeful_Future · December 2016

Rossy, feel free to send me a private message if you need help!

[Deleted User] · December 2016

Glad to hear everything is working as expected, @Hopeful_Future.

Unable to login to FreedomE VPN?

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