Still Impossible to make or receive calls via Apple Facetime when Freedome is ON

Novice

Still Impossible to make or receive calls via Apple Facetime when Freedome is ON

https://community.f-secure.com/t5/F-Secure/Apple-FaceTime-and-Freedome/td-p/89435

 

Hello,

it is still Impossible to make or receive calls via Apple Facetime when Freedome is ON. Facetime works perfectly as soon as I turn OFF Freedome.

That problem has been going on since I started using Freedome in March 2017. 

Did F-Secure find a solution or not? The first post about this problem has been written nearly a year ago on Dec 17 2016...

Thank you for your reply.

2 REPLIES 2
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Community Manager

Re: Still Impossible to make or receive calls via Apple Facetime when Freedome is ON

Hi chrism,

 

I'm checking with the product team for an update regarding this one. Once we have the update, I will keep you posted.

 

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F-Secure Product Expert
F-Secure Product Expert

Re: Still Impossible to make or receive calls via Apple Facetime when Freedome is ON

Hello Chrism,

Apple reported that this should have been fixed in iOS 11.

 

In case you have the problem on  iOS, could you upgrade to iOS 11.

If you already have iOS 11, we would be interested in knowing the exact version too.

 

If this is on MacOS instead, please get in touch with our support via chat or phone, as we will need some logs to be able to investigate this further.



Best Regards

-Ben

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