This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
https://community.f-secure.com/t5/F-Secure/Since-installing-Freedome-VPN/td-p/108447
Since installing the Freedome VPN, I cannot make outgoing calls on my iPhone X (iOS 11.3.1). These are traditional calls (not VOIP calls) that I'm having an issue with.
I have already tried:
What else can I do to fix this? I have never had issues with outgoing calls before, and this all started shortly after installing Freedome.
Hi Laksh
Thank you for the assistance. I have just discovered the issue which coincedentally occurred on the same day I installed Freedome but was actually unrelated. Apologies for the false alarm.
Thank you for the great support.
Best
D
Hello dg1,
Could you please confirm if these are the traditional phone calls and not VOIP calls?
Confrimed, these are traditinoal phone calls. Not VOIP calls.
Hi dg1,
Could you please let us know if this setting is enabled? If it is enabled, could you disable it and try again if that helps?
Wifi calling is not enabled. It actually doesn't even show on my iphone (probably because my carrier doesn't support it).
Hello dg1,
Please try to remove the Freedome application and then verfiy if phone calls can be made and received. Then, proceed to reinstall Freedome again and retry calling again.
Please update us if it works.
Hi Laksh
Thank you for the assistance. I have just discovered the issue which coincedentally occurred on the same day I installed Freedome but was actually unrelated. Apologies for the false alarm.
Thank you for the great support.
Best
D
You're welcome!
..And thanks for updating us, dg1. Good to know you were able to identify the rootcause.