Renewal of F-Secure Freedome with a code

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Novice

Renewal of F-Secure Freedome with a code

I have used the option of purchasing a new subscription period for Freedome on your web page and have received a renewal code. As far as I have understood from the info on this web page, the code shall be entered into the app (it regards two Apple devices). However, when I push the button ”Handle subscription” I am being transferred to a web page that does not exist. I hence do not find any means - neither in the app, nor on rhe web site - to renew my subscription. Your prompt reply will be much appreciated since the past subscription period ended just a few minutes ago.

1 REPLY 1
Moderator

Re: Renewal of F-Secure Freedome with a code

Hi Benoli,

 

 

Please use following instruction for installing/activating Freedome on iOS.

And where it says "Account ID' Insert subscription code.

 

https://community.f-secure.com/t5/F-Secure/How-do-I-install-and-activate-F/ta-p/86663

 

Cheers!