My internet connection is very slow when freedome is working on iPad mini 4

Scholar

Re: My internet connection is very slow when freedome is working on iPad mini 4

Thanks joanne

i did what you said but it wouldn’t be better 

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Community Manager

Re: My internet connection is very slow when freedome is working on iPad mini 4

Hi @elias1,

 

Just for your information, I have marked the post as not a solution as I see your issue is still not resolved.

 

I also noticed that your post has been escalated to our support team so that they can check further on the issue. One of our agents will get in touch with you for further troubleshooting.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: My internet connection is very slow when freedome is working on iPad mini 4

Hi Laksh

Thanks for your care. 

At this moment I am trying  the possible solutions  provided by the support team. 

When one of them is the right one to solve the problem I’ll very happy 

Aspirant

Re: My internet connection is very slow when freedome is working on iPad mini 4

If your issue still remains same, may I ask you to perform the re-installation steps?  that ensure your Freedome has been installed and running the latest version.  To do so, 

 

1.  Uninstall the F-secure Freedome.

2. Restart your device. 

3. Re-install the F-secure Freedome

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Scholar

Re: My internet connection is very slow when freedome is working on iPad mini 4

I did that already on advice of the helpdesk