My FREEDOME VPN connection has started to drop frequently

Symptoms

I have noticed that my FREEDOME VPN connection keeps dropping occasionally.

Diagnosis

If you are experiencing frequent drops with FREEDOME VPN connections, it is possible that you have an optimizer app that is running on your phone or tablet.

Optimizer apps, which may be built into vendor-customized versions of Android devices, may silently stop F-Secure FREEDOME in the device. The optimizer tries to save device battery or other resources, and it considers FREEDOME as something which is not needed to run in the background.

Solution

You can typically configure an optimizer app to ignore certain apps. If your optimizer app allows this, you should add F-Secure FREEDOME to the list of allowed apps.

Pricing & Product Info

For product info and pricing please go to the F-Secure Freedome product page

Version history
Revision #:
10 of 10
Last update:
‎11-10-2019 07:07 AM
Updated by: