cancel
Showing results for 
Search instead for 
Did you mean: 

Is My Slow Internet Normal After Installing F-Secure Freedom

Highlighted
Scholar

Is My Slow Internet Normal After Installing F-Secure Freedom

Today I downloaded and installed the five day trial version on F-Secure Fredom on my Windows 10 desktop computer.   I want the security of VPN but without a "dramatic" reduciton in download and upload speeds.

 

F-Secure Freedom Server: West Coast USA

Home Internet: AT&T Uverse

Following tests performed with SpeedTest

Prior To F-Secure Freedom

     50.4 / 12.6

After Installing F-Secure Freedom

    28.2 / 8.6

 

Is such a dramatic speed degredation normal with F-Secure Freedom?

 

Thank you - John

 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Is My Slow Internet Normal After Installing F-Secure Freedom

Hello @CaJohn

 

Most of the time, the slow speed issue can be fixed using the simple basic troubleshooting techniques, like clearing the DNS cache. Sometimes bad results will be cached and therefore need to be cleared from the cache in order for you to communicate with the host correctly.

 

Open command prompt as an administrator and type the following commands:

 

ipconfig /flushdns
netsh winsock reset
netsh int ipv6 reset

netcfg -d


You can restart your machine and check again.

 

If issue still persists, the connection speed for some reason would crawl to a halt, you can try these steps one by one:

 

            1. Resetting your network router.  

            2. Try Freedome with a different network connection to make sure it is not a router issue.

            3.  Reinstall Freedome.

 

If the issue continues, gather the Freedome logs, and take speed tests with Freedome on, and off, and contact the F-secure customer support.

5 REPLIES
Moderator

Re: Is My Slow Internet Normal After Installing F-Secure Freedom

Hello @CaJohn

 

Could you please have a look at this articel?  and have you tried to change the differnet virtual location and check it?

 

Would it be possible for you to check Ookla Speed test with F-secure Freedome?

Scholar

Re: Is My Slow Internet Normal After Installing F-Secure Freedom

Thank you for pointing me to the two articles.

 

I was alerady using SpeedTest OOKULA.  I played around with the designated testing server and found if I selected a server in Orange County California (I live in Orange County) test results were basicly the same as my pre-installation tests using an AT&T Server in Los Angeles.

 

The only close server farm I can find for Freedom VPN is "West Coast."

 

I now understand why the test resutls vary, however I remain concerned about the noticable download/upload degredation following the installation of Freedom-VPN.  I only have two days left on the free trial before I have to decide if the benefits of the product outweigh the speed loss.

 

Regards,

John

 

 

Moderator

Re: Is My Slow Internet Normal After Installing F-Secure Freedom

Hello @CaJohn

 

Most of the time, the slow speed issue can be fixed using the simple basic troubleshooting techniques, like clearing the DNS cache. Sometimes bad results will be cached and therefore need to be cleared from the cache in order for you to communicate with the host correctly.

 

Open command prompt as an administrator and type the following commands:

 

ipconfig /flushdns
netsh winsock reset
netsh int ipv6 reset

netcfg -d


You can restart your machine and check again.

 

If issue still persists, the connection speed for some reason would crawl to a halt, you can try these steps one by one:

 

            1. Resetting your network router.  

            2. Try Freedome with a different network connection to make sure it is not a router issue.

            3.  Reinstall Freedome.

 

If the issue continues, gather the Freedome logs, and take speed tests with Freedome on, and off, and contact the F-secure customer support.

Scholar

Re: Is My Slow Internet Normal After Installing F-Secure Freedom

Thanks for the suggestions.

 

I cleared the DNS Cache.  Testing results did improve. It appears there is enought capability for me to adjjust settings and possibly make up even more of the loss.  Guess I will go ahead and convert my trial install to a regular account.

Moderator

Re: Is My Slow Internet Normal After Installing F-Secure Freedom

Hello @CaJohn

 

Glad to know that you are happy with F-secure product. Thank you for choosing the F-secure and if we can be of assistance, please do not hesitate to reach our support team .