Impossible to send mail from orange.fr when Freedome is activated

FDU
Supporter

Impossible to send mail from orange.fr when Freedome is activated

Orange.fr smtp systematically fail when Freedom is activated while there is no problem whenever Freedome is Off.

8 REPLIES 8
Superuser

Viite: Impossible to send mail from orange.fr when Freedome is activated

Hi FDU

So, Orange is a teleoperator in Franche.
I send here a note: how to send emails when using Freedome,
https://community.f-secure.com/t5/F-Secure/How-can-I-send-emails-when/ta-p/81640

Read it please.
You could check Freedomes settings too.

Mailing
Näsäviisas

FDU
Supporter

Viite: Impossible to send mail from orange.fr when Freedome is activated

I am already using smtps with port 465 and it works with Freedome and other emails providers but not with Orange in France.

I did not find yet any hints about that reading Orange configurations instructions.

 

Superuser

Viite: Impossible to send mail from orange.fr when Freedome is activated

I have no more ideas, perhaps someone French knows better.
Is it absolutely necessary, that you are using Orange? Perhaps as your job.emailaddress?
Could you send emails via other providers?
This is only my suggestion.

Näsäviisas
FDU
Supporter

Viite: Impossible to send mail from orange.fr when Freedome is activated

Yes, as indicated, it is working with other providers used by my wife and children but unfortunately not for me with Orange.

Superuser

Viite: Impossible to send mail from orange.fr when Freedome is activated

One idea came to my mind:
Is it possible, that mailing program is on server, for example Outlook Server, not in your own computer > picture is not the same.
I was judging by xxxx.xxxx@orange.fr.

Näsäviisas, again
FDU
Supporter

Viite: Impossible to send mail from orange.fr when Freedome is activated

I am using Mail in iOS.

Superuser

Viite: Impossible to send mail from orange.fr when Freedome is activated

In some cases, home network> configure and set up port access
F-Secures iOS product uses IPSEC VPN Standard.
The ports for iOS:
UDP 500 - ISAKMP
UDP 4500 - ESP UDP ENCAPSULATION

I found this advice.
Does it help?
Näsäviisas
Superuser

Viite: Impossible to send mail from orange.fr when Freedome is activated

Hello,

 

Just as addition for discussion. Freedome-board with some topics (partly related with your setting; some point or another point). Just examples:

https://community.f-secure.com/t5/F-Secure/SMTP-error/m-p/98955

https://community.f-secure.com/t5/F-Secure/Freedome-on-iPhone-and-outgoing/m-p/47217

 

I also did brief 'query' with Google Search about ""Orange.fr smtp VPN"" and there is quite many local search results (?!). Maybe such situation is popular topic. What if it can be useful to re-check such articles (but probably you already did that!).

 

As another suggestion -> did you try disable "Tracking Protection" or "Browsing Protection" features under Freedome? I do not able to be sure that it can be useful - but why do not try it?!

 

Thanks!