How do I send emails when Freedome for Windows PC is switched ON

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Cranky51
Cranky51 Posts: 2
in F-Secure VPN

I have tried the solution below without success:

 

http://community.f-secure.com/t5/F-Secure/How-can-I-send-emails-when/ta-p/60941

 

I conacted my ISP's Technical Support (Big Pond Australia) and was advised the problem was beyond their knowledge.  They offered to refer me to their "Platinum" technical advice service for a one off fee of $AU120.00.  Surely the problem is not that complicated.

 

I have Freedome on my Android mobile phone and my Android tablet and have no problems with email even though I am using the same settings as my Windows PC.

 

I hope someone can help as I wish to purchase Freedome for all 3 devices but will not do so unless the email problem is sorted out on my PC.

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
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    Hello Cranky51,

     

    Did you make sure to enable authentication and SMTPS(SSL encryption) when switching the port to 465?

    Did your ISP contact confirm that they support such configuration?

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  • Cranky51
    Cranky51 Posts: 2
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    Yes I did enable authentication and SSL encryption when switching the port to 465. My ISP contact was usesless.
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