How can I recover a lost product subscription key?

Scholar

Re: How can I recover a lost product subscription key?

Hi Lakash, I have the same problem, could you or someone send the subscription key? Thank you! 

Community Manager

Re: How can I recover a lost product subscription key?

Hi @Freedomefan,

 

I have asked our support team to resend your order email to you. Your license code details should be in that email.

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Scholar

Re: How can I recover a lost product subscription key?

Same issue 

Scholar

Re: How can I recover a lost product subscription key?

Hi, I have the same problem. Could you send me the code as well?

 

Thanks,

 

Jari Avikainen

Community Manager

Re: How can I recover a lost product subscription key?

Hi @Ya-Ri,

Your purchase order email has been resent to your email address. You can find the code in there.

 

Hi @Airborne82,

May I know if you have purchased Freedome from us directly or is it from the appstore? Could you please elaborate on your current issue to assist further?

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Scholar

Re: How can I recover a lost product subscription key?

Hi Laksh,

couöld you ask someone to resend it again?

I am at a location where i am rarely, however I have full access to my emails etc. And again I am lost with how to recover the product subscription key. Doesn´t matter how much I go through the emails a couple of months back, I find no trace of any subscription key sent to me. And yet, I did manage to get it to work in August. 

Apparently I have bought the license at cleverbridge.

Please help.

Community Manager

Re: How can I recover a lost product subscription key?

Hi @Freedomefan,

 

I have asked our support to resend it. Kindly mark the email as important so that you can easily find it in the future.

 

You may also directly contact our suport team via chat or phone if you would like to know any details about your subscription key.

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