Had to reinstall freedome app.. lost subscription

ChrisBez · September 2014

Hi,
After a Samsung update I couldn't click the "accept vpn" warning that pop's up when starting Fsecure Freedome so I had to reinstall the app. It now works but I have lost 40+ days of my free subscription. Is there a way to get this back?
Thanks,
Chris

[Deleted User] · September 2014

Hello ChrisBez,

As Freedome is a privacy app, we avoid collecting any data that could be used to identify our users. Therefore, we are not able link the campaign codes or other similar special cases to app store usernames or IDs. That is why after reinstallation of our product, the promotion codes are not valid anymore.

We're sorry for the inconvenience.

Had to reinstall freedome app.. lost subscription

Comments

Categories