Freedome seems to have some iOS 8 issues

Scholar

Re: Freedome seems to have some iOS 8 issues

Hello,
Thanks Johan. Yes I did see the post. Yesterday I tried uninstalling everything, Freedome and VPN profile and then reinstalling. Didn't help. VPN shutted down after few minutes and did not come up again by itself as it used to do with the older version "allways on" mode. I tried this with both iPad mini and iPod touch (5). With iOS 8.02. Internet connection continues to work without VPN and ther is nothing to warn you that the connection is unsecure, if you don't keep staring the VPN logo on the upper corner. Freedome client says that VPN yhteyttä alustettaessa tapahtui virhe.. etc.

Regards,

Muumipappa
Supporter

Re: Freedome seems to have some iOS 8 issues

Muumipappa,
I had something similar happen to me. I use the Swedish location. And it didn't turn on my demand.
Please go preference under VPN click the "i" to the right of the F-Secure to see the details. If everything is setup correctly, VPN on demand should the turned on default. Although i had some issue with the Swedish location, it somehow didn't install the profile correctly. The VPN on demand option, just wasn't there. So it would only work if I manually turn it on.

So what I did to solve this. I delete the exiting profile. And I tried installing a profile from a different location, UK I believe. I did this until VPN on demand appeared in the VPN profile as described above. One it was there, I went back to Freedome and switch the locate back to Sweden. And it worked.

Hope it make sense... It's a little early.
Scholar

Re: Freedome seems to have some iOS 8 issues

Hi,

Once again I started to look into this. No VPN on demand option. I even uninstalled the whole Freedome client from my iPad.

 

And now I got really confused.. App Store states that I just downloaded version 2.02, 9.7 Mb, 23.9.2014.

 

When I look at Freedome Client information section, it says Version 2.0.4.1206.

 

So finally I guess the new version 2.0.4 is out?!

 

Regards

Muumipappa

Supporter

Re: Freedome seems to have some iOS 8 issues

Indeed strange. I can only say that i'm running version 2.0.2.1177.

Supporter

Re: Freedome seems to have some iOS 8 issues

I can just inform, my VPN on demand just disappeared when I open Freedome to check the version. But if I change location to UK, that profile enables VPN on demand for me... Yeah, confusing. I'm out of suggestions, sorry.

Scholar

Re: Freedome seems to have some iOS 8 issues

Hi,

Now my iPod also got the auto-update from App Store and now I'm running Freedome 2.0.4 on both my iPad and iPod. First impression of the new version on my iPad is that it's better. And now I indeed have this VPN on Demand option also.

 

But.. the VPN still drops off after a while. The good news is that it wakes up again by itself.

 

Why oh why.. is this some kind of iOS8 energy saving function, that the VPN is on only part time? 

 

With iOS7 and Freedome i never saw the VPN logo missing unless I manually put VPN off. Something has gone wrong either with Freedome or iOS8.. I want to see the VPN logo always on.

 

If the VPN dropps off occasionally, how can I be sure that it's on when I need the secure connection? When It's off, is my connection with free WiFi secure or not ?!?

 

Regards,

 

Muumipappa

Supporter

Re: Freedome seems to have some iOS 8 issues

"But.. the VPN still drops off after a while. The good news is that it wakes up again by itself.

 

Why oh why.. is this some kind of iOS8 energy saving function, that the VPN is on only part time? 

 

With iOS7 and Freedome i never saw the VPN logo missing unless I manually put VPN off. Something has gone wrong either with Freedome or iOS8.. I want to see the VPN logo always on."

 

I think iOS 8 have some Wifi issues. I've heard lots of people complaining about poor Wifi with iOS 8. I think the problems lays at Apple. Not sure though. 

 

Highlighted
F-Secure

Re: Freedome seems to have some iOS 8 issues

It is perfectly normal that the Freedome VPN closes the VPN connection when the device is idling. If there is no network traffic, it would waste the battery if the VPN connection would be kept open all the time. When there is again some data traffic that needs to be secured, the VPN connection is opened automatically.

 

--
Tapio Keihänen
F-Secure Freedome Service Manager
F-Secure Product Expert
F-Secure Product Expert

Re: Freedome seems to have some iOS 8 issues

Please refer to the following Knowledge Base article if you still experience disconnection issue with Freedome version 2.0.4.

http://community.f-secure.com/t5/F-Secure/Freedome-VPN-connection-problems/ta-p/61195



Best Regards

-Ben

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