May I know what is the location you are trying to connect? Does it show any error message?
Was it working before and this happened recently?
What is the version of Freedome installed?
The location is in Denmark, no errors mentioned. It simply keeps running trying to connect, but never manage. Yes it has worked perfectly for years. The version is 2.22.5577.0
Thank you for keeping us posted. Good to know that Freedome is working again.