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Freedome doesn't recognize subscription after factory reinstall of iPhone

Scholar

Freedome doesn't recognize subscription after factory reinstall of iPhone

Hi,

 

I had to perform a actory reinstallation on my iPhone 5 due to the short battery life. Thereafter I haven't been able to use Freedome, because it does not recognize my valid 1 year subscription. I've tried to "restore purchases/subscription" within the application, but it doesn't work. Can anyone help me?

 

Br,

 

Harri

 

2 REPLIES 2
F-Secure

Re: Freedome doesn't recognize subscription after factory reinstall of iPhone

We need more information to investigate this issue further. I'll contact you by private message with further details. 

 

Tapio

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Tapio Keihänen
F-Secure Freedome Service Manager
F-Secure

Re: Freedome doesn't recognize subscription after factory reinstall of iPhone

Hi 7-spoke!

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