Freedome blocks iCloud sync

Jhx
Aspirant

Freedome blocks iCloud sync

Looks like Freedome blocks iCloud sync between Apple devices. I just spent a while investigating why my iCloud-saved files do not appear on my iPhone iCloud Drive. Then noticed my Mac had Freedome connection on and iCloud couldn't sync.

I turned off Freedome and files were saved to iCloud immediately plus they showed up on iPhone, too. It was clear the cause was the Freedome connection.
3 REPLIES 3
F-Secure Product Expert
F-Secure Product Expert

Re: Freedome blocks iCloud sync

Hello JHX, 

 

Could you try to activate the following option in your client to see if it helps?

 

https://community.f-secure.com/t5/Home-Security/When-should-I-use-the-quot-Keep/ta-p/77239

 

 



Best Regards

-Ben

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Jhx
Aspirant

Re: Freedome blocks iCloud sync

Hi Ben,

I understood the link you provided me with was for the iOS client. My iOS device didn't have Freedome connection switched on though, only my Mac. I created files on my computer (while on VPN) and they didn't upload to iCloud Drive until I disconnected the VPN.

I just used my iPhone to check if the sync was ready. The VPN connection on my Mac was Finland, FYI.
F-Secure Product Expert
F-Secure Product Expert

Re: Freedome blocks iCloud sync

Hello JHX,

 

Could you try to disable both tracking protection and browsing protection to see if that helps?

 

 



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.