Freedome Account ID

Bmorty
Bmorty Posts: 3 New Member
 

Where can I find Freedome Account ID/Subscription code?

 

I have checked the emails from when I purchased the F-Secure TOTAL product, but there is no code in the email.

 

I can log-in to my f-secure portal, but I can't see any account ID/subscription code anywhere.

 

I am trying to install the freedome vpn on my iPad Pro.  It is installed on other products and I have enough licences left.


Can someone please help?

Comments

  • Bmorty
    Bmorty Posts: 3 New Member

    It works now...but I know where the confusion for me and many others clearly comes from.

     

    When following these steps, it says that my subscription has expired...when it clearly hasn't.

     

    I then have the options of buying a new annual or monthly subscription...or clicking one of the following:

     

    Did you already buy a multi-platform subscription?

    Or

    Restore iTunes purchases Log in

     

    It looks like the 'log in' option is part of the iTunes purchases part.  

     

    You should make it a lot clearer that these are separate options.

     

    Thanks

     

    Barrie

  • Sethu
    Sethu Posts: 687 Forum Champion

    Hello @Bmorty 

     

    Glad to know that you have managed to activated the subscription for TOTAL Freedome.  I will certainly forward your feedback to relevant department for future enhancement.

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