Freedom activation
I have a subscription on my iPhone and Macbook (which is in another country)
I want to activate my other macbook onto my subscription, but cannot find my account details.
Using this login in detail says I have no subscription, but on my iPhone, it says my subscription ends at the end of November.
Logging in should be easy here, but its difficult.
Help?
Comments
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Hello,
Maybe direct F-Secure Support Channels (chat/phone) with abilities to recover your subscription's information (or activation key):
https://www.f-secure.com/en/web/home_global/contact-support
But good to re-check things like:
--> does your experience about (Multi-platform, multi-device subscriptions) or about (App store subscriptions):
https://community.f-secure.com/t5/F-Secure/Freedome-VPN-subscription/ta-p/91879
--> you have to use your account (login?!) only about F-Secure Total (SAFE+Freedome solutions) or if Freedome provided by some other companies (?!);
If your experience about F-Secure Freedome VPN (only) -> most likely required to use certain 'activation key' (or voucher) - which possible to find under documentation/letters about purchase (multi-platform subscription);
https://community.f-secure.com/t5/F-Secure/How-can-I-activate-my-multi/ta-p/75822
And about potential option transfer "subscription from AppStores to Multi-platform subscription":
https://community.f-secure.com/t5/F-Secure/Can-I-transfer-a-subscription/ta-p/81642
If such knowledgebase articles and suggestions do not helpful/useful for re-understanding about fix-steps; Probably good to contact direct F-Secure Support Channels for certified advices. If you purchased Freedome from other websites/companies (not directly from F-Secure) -> maybe possible to re-ask them about your subscription's data;
Thanks!
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Hi Stippidoo
This is my way to find a lost email,
use a certain word when searching, for example f-secure. In this case.
If you have hundreds of emails, it is hard to find the right one.
If you have deleted that email - so it might be a lesson, how to handle important emails.
🔍 good luck!
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