I can understand that Freedome needs to free offer to promote Freedome Secure.
But I am of the dumbest client, I paid a license for 6 items for 1 year.
When I see, I can have free licence for 3 years for 3 years. Check this website !
It is in French (but can transtalte with Google) and it explains how to have Fsecure free for 3 years!
I think you have something to fix!
A correct translation will be :
- Creat an acoount F-Secure MySafe.
- Inl MySafe, click on F-Secure Freedome
- Generate a promo code
- Wich code can generate 3 keys!
Insert the code in your application (PC/ Android)
Each code gives free 365 days.
I forgot to tell you, I try to contact your support trhough Chat, but They explain me that's better to explain your issues on this forum!
From time to time we create special offers or product bundles.
Just as seasonal high street sales, there is always then an issue for those who paid full or higher price during non-sales times. It is a matter of timing.
That said, we very much appreciate your understanding and your business with us.
Just to clarify the offer, it is for those customers who purchase our Safe product at full price and who, for a limited period, will be getting 12 months free usage of Freedome. Although some customers have found a way to acquire free vouchers through that offer, the vouchers and product use will be validated to comply with the offer.
F-Secure Community Team
I understand for the special offer.
But the keys that you have with this tip give you 365 day free in freedome Trial.
Don't you have an issue in your process? No need of validation curently. That works perfectly.
We understand that it may seem like a process issue but we do, in fact, have a validation process in place.
Thanks so much for your feedback and correspondence with us! :)
So, If I get it, if you install the keys on a trial version, I just can use the products 30 days although the software shows 395 days (365 days + 30) days?
To summarize, when Freedome trial version shows me that :
Can I use it for 10 years, or will they have a secund validation process after the trial version?
If you have activated your code in your Freedome product, it would have extended the subscription time. If the code is already activated/used on Freedome, you will not be asked to activate it again after the trial period.
So, you have got a problem in your validation process.
I can have freedome for free for 10 years.
The process validation doesn't work. Anyone can use the keys!
Three keys by account, no mail verification (I can use a fake email)
All the keys generated can work on a trial version. I will have the message with a trial version :
Your subscription is extended 365 days!
Do you undestand?
You should see this link
Bunch of codes for Freedome for free!
Is it normal?
EDIT: REMOVED LINK
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