Fatal Error (PC)

Scholar

Fatal Error (PC)

I tried updating Freedome a few days ago, which i did, however after installing, it came up with the error message: Fatal Error - Data required to run Freedome is missing or corrupted. Please reinstall the software. I have tried reinstalling it, multiple times in fact, it sill comes up with the same message, what should i do?

3 REPLIES 3
Community Manager

Re: Fatal Error (PC)

Hi Birdface101,

 

Could you please let us know in which OS are you having Freedome installed? What is the version of Freedome installed?

 

Is this issue happening after the reinstallation or when trying to turn on Freedome?

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Scholar

Re: Fatal Error (PC)

My laptop runs Windows 10 and it happens when I try reinstall it and whenever i try to turn it on. The Freedome version is 1.10.3502.0

 

 

Community Manager

Re: Fatal Error (PC)

Hi Birdface101,

 

Apologies for getting back to you late.

I checked with the Freedome team about your error message. This might need further troubleshooting with the logs and is recommended to get in touch with our support team via chat/phone to proceed further.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.