Mac OS: 10.13.3
In the last few days, when my connection has been dropping and failing to reconnect to every site I try, typically, I have to reboot to be able to reconnect. On occasion, if I leave it trying to reconnect to the site it disconnected from long enough, it will reconnect. Alternately, off/on and quitting the app, reopening & trying to connect does not work, it has to be a reboot. Post-reboot, I can connect to any site and this will be stable for a while, some times only half an hour, longer other times. But, the disconnection/failed re-connection happens. Are there issues that you are aware of that are consistent with this description?
Kindly get in touch with our support team via chat or phone in order to troubleshoot this further. You can reach them via here.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions