FREEDOME terminates after asking for account elevation

Symptoms

When you install or upgrade FREEDOME, you are asked to elevate your user account and type in the administrator password as FREEDOME requires administrator rights for the configuration. Instead, FREEDOME fails to complete the configuration and terminates itself.

Diagnosis

You may have manually removed your "root" account from the

/etc/sudoers
file in your Mac OSX, which means you do not have sufficient access to allow FREEDOME to gain root access for the configuration.

Solution

To solve this problem, add "root" back to your
/etc/sudoers
file before you start the FREEDOME installation or upgrade. After FREEDOME has been installed and you have successfully connected to a virtual location once, you may once again remove "root" from the
/etc/sudoer
file, if you so wish. Subsequent virtual location changes will not require root level access.

Note: Your next FREEDOME upgrade will again require "root" in the

/etc/sudoers
file.
Pricing & Product Info

For product info and pricing please go to the F-Secure Freedome product page

Version history
Revision #:
5 of 5
Last update:
Friday
Updated by: