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FREEDOME line speed reduction

Scholar

FREEDOME line speed reduction

My 10 Mb linespeed will be redused to 0,2 Mb after connecting FREEDOME and returned back to 10 Mb when FREEDOME is switched of.

This during the evenings when virtual location is set as ESPOO Finland.

Situation is somewhat better during the day.

Such speed reduction makes whole product useless.

 

6 REPLIES 6
Community Manager
Community Manager

Re: FREEDOME line speed reduction

Hello Heha,

 

Thank you for reporting that. Our teams are monitoring the bandwidth usage and they will increase the capacity where it is needed. 

 

You posted in our Beta board, do you use the beta version of Freedome and if so which?
If not I'll move your post to the Home Security\Freedome board.



Best Regards

-Ben

_________________________________

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Scholar

Re: FREEDOME line speed reduction

Have no idea about "beta" or current version. Downloaded it from net and updated always when available.

My current virus protection package is Avast.

No help from anywhere so far.

Speed reduction now from 8,5 Mb to 1,6 Mb ,but will go to 0.2 - 0.4 later in the evening.

 

r. HeHa

Community Manager

Re: FREEDOME line speed reduction

Hi @HeHa and @Ben,

 

I have moved your post to the Freedome board!

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
F-Secure Product Expert

Re: FREEDOME line speed reduction

Hi,

 

I am currently investigating this issue in our support. I will update as we have more information.

Aspirant

Re: FREEDOME line speed reduction

We have also noticed very bad speed during last days from Spain to Finland. 

Highlighted
F-Secure Product Expert

Re: FREEDOME line speed reduction

We were experiencing some network issues on our Espoo(Finland) virtual location. 

Our teams are working to resolve this as fast as possible . Some changes have been already done and we are monitoring actively the situation.