F-Secure Freedome falsely categorized LiveChat tracking code

megoff · June 2016

Hello,

I am from LiveChat Technical Support. One of our customer, who is using our software, and at the same time is using F-Secure Freedome VPN find out, that F-Secure is blocking LiveChat tracking code with Safari on Mac. Is it possible that you could whitelist our domain globally, or explain how it might be done on our customer's side with the F-Secure VPN configuration?

EDIT: Removed hyperlink

[Deleted User] · July 2016

Hi @megoff,

I have moved your post to the Freedome board. Does the issue still happen when you turn off Tracking protection in Freedome?

[Deleted User] · July 2016

Hi megoff,

I also found an article related to this issue here. Please have a look.

megoff · July 2016

We shared the article with our customer. I believe that the case is closed, thank you!

[Deleted User] · July 2016

Thanks for updating, megoff!

F-Secure Freedome falsely categorized LiveChat tracking code

Comments

Categories