Cannot login on another device

Hello,

For official response/investigation about subscription-points can be useful to contact F-Secure Support Channels directly by chat/phone:

https://www.f-secure.com/en/web/home_global/contact-support

(you able to re-check your own local F-Secure website, where accessibility of chat can be with another view);

But some of my suggestions:

I tried to log on in Freedome on my computer, but it won't accept my password. When I click on the "I forgot my password"-button, I don't get an email to reset the password. I've tried 10+ times. 

- It should not work (?!) -> or your previous subscription was under F-Secure Total package (or some 'provider')?

If yes - there is also trouble which you able ask Support directly (concerned your Total account or another provider's account - which give ability to login with Freedome);

It says that my subscription has expired, and like I said, I just renewed my subscription using my iPhone. 

- Maybe you have to restart system/F-Secure Freedome as refresh 'subscription'-status? Or just some minutes/hours....

Since based on this article: https://community.f-secure.com/t5/F-Secure/Freedome-VPN-subscription/ta-p/91879

""Multi-platform, multi-device subscriptions"" should cover all devices under 'subscription' (if previous "do not work" after 'renewed it' AND you did not receive any fresh 'subscription code' -> most likely you have to to contact F-Secure Support directly);

Thanks.