Hi GR8CDNPumpkin and vänsviken,
May I know if there is any error message seen when you try to turn on the Freedome? If yes, please provide us a screenshot of the error message.
Also, please let us know what is the OS version of your devices.
Are you using your Android phone as a hotspot to other devices? Tethering is not supported with Freedome and you check this article here.
Does the connection keeps circling when you try to turn on Freedome on your ipad? Does it happen on your PC as well? A screenshot of the same would be helpful when you click on the Freedome to turn it on.
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