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Cannot View Article Comments That Use Viafoura

Aspirant

Cannot View Article Comments That Use Viafoura

When Freedome is enabled, I cannot use 'Viafoura' commenting system and not even view those comments.  Can I adjust this so it works?

6 REPLIES 6
Community Manager
Community Manager

Re: Cannot View Article Comments That Use Viafoura

Hello Danno, 

 

Do you get any error when trying to view comments using viafoura? Did you already try different virtual locations?

 

Could you tell us on which platform the problem occurs? 



Best Regards

-Ben

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Aspirant

Re: Cannot View Article Comments That Use Viafoura

No there was no error displayed just the ViaFoura spinning wheel.   Site is www.jsonline.com

I am using Mac OS  X and iPad latest OS version.

Community Manager
Community Manager

Re: Cannot View Article Comments That Use Viafoura

Hello Danno,

 

do you have the same behavior despite the virtual location you are using?



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: Cannot View Article Comments That Use Viafoura

No it is not a problem with VPN turned OFF.  

Community Manager
Community Manager

Re: Cannot View Article Comments That Use Viafoura

Could you try to disable tracking protection when you try to access this site or comments?



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Highlighted
Aspirant

Re: Cannot View Article Comments That Use Viafoura

Yes, tracking tracking protection was causing the problem.   Thanks.   It would be nice to have temporary exception for 15 minutes or so for commenting websites.   I do close Firefox tab that has comment session to auto delete all cookies and have anti-Fingerprinting extension.