Bought Freedome on my iphone but never got any code to use for my Mac.

Novice

Bought Freedome on my iphone but never got any code to use for my Mac.

As topic says. Did not get any code in a email for my other devices. 

 

Anders

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Superuser

Re: Bought Freedome on my iphone but never got any code to use for my Mac.

Hello,

 

Currently F-Secure Freedome with two types of subscription:

  • Multi-platform, multi-device subscriptions
  • App store subscriptions

Maybe your experience about "App store"-based subscripton. And this will be an explanation that not possible to use it under Mac (and not possible to get any license-codes);

 

More information about this design possible to read with Knowledgebase article:

https://community.f-secure.com/t5/F-Secure/Freedome-VPN-subscription/ta-p/91879

 

Thanks!

3 REPLIES 3
Novice

Bought Freedome on my iphone but never got any code to use for my Mac.

As topic says. 

 

Regards

 

Anders

Highlighted
Superuser

Re: Bought Freedome on my iphone but never got any code to use for my Mac.

Hello,

 

Currently F-Secure Freedome with two types of subscription:

  • Multi-platform, multi-device subscriptions
  • App store subscriptions

Maybe your experience about "App store"-based subscripton. And this will be an explanation that not possible to use it under Mac (and not possible to get any license-codes);

 

More information about this design possible to read with Knowledgebase article:

https://community.f-secure.com/t5/F-Secure/Freedome-VPN-subscription/ta-p/91879

 

Thanks!

Community Manager

Re: Bought Freedome on my iphone but never got any code to use for my Mac.

Hi Andersdag,

 

May I know if you purchased your Freedome license from the Apple app store or from us directly?

 

If you have purchased it via the App store, App store subscriptions are limited to one operating system, but are valid on all your devices connected to the same user account, for example your Google Play account or Apple ID. Please have a look at the article here.

 

In this case, if you have purchased it via App store, it can be only used on iOS devices and not on your Mac. Please check the KB articles here and here for more information.

 

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