Android 9 - Freedome stops ethernet connection

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Scholar

Android 9 - Freedome stops ethernet connection

Hi,

I recently purchase a new android box with Android 9.  Ethernet worked fine.  Installed Freedome and F-Secure Safe and no ethernet possible.  Tried changing settings, rebooting, changed cables - impossible to connect to ethernet.  Returned the box as faulty.

Bought a differnet make of Android box with Android 9.  Box worked fine.  Ethernet working.  Installed just Freedome (No F-Secure Safe) and Ethernet impossible to connect.  Tried changing settings, rebooting, etc, etc.  But no success.

Grateful for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Android 9 - Freedome stops ethernet connection

Hello @harry4 

 

This is because of customized android OS running on your android box. F-Secure Freedome products do not official support Android TV box. Some of its components that Freedome requires are not part of your installation, namely the android VPN.

3 REPLIES 3
Moderator

Re: Android 9 - Freedome stops ethernet connection

Hello @harry4 

 

Please check if automatic killswitch is enabled. Here's how to check.

 

1. Open Freedome
2. Click Settings

 

The automatic killswitch is the 4th button under Connection & Status. If it is turned on,


1. Click Allow connections to other devices in trusted networks.
2. Check the network you're currently connected to i.e ethernet
3. Click Save

Scholar

Re: Android 9 - Freedome stops ethernet connection

Hi, thanks for the response.

I am not presented with the options you describe.  I open Freedome, click on settings, then under CONNECTION there are 3 items only:

Trusted Wi-FI networks

- Apps bypassing VPN

- Automatic Killswitch

Automatic Killswith has a button to click to activate or deactivate......

 

That's it.  I am not given the option to "Allow connections to other devices in trusted networks"

These are excatly the options I was given with the different make of Android 9 box I returned as possibley faulty.

Thanks - please advise.

Moderator

Re: Android 9 - Freedome stops ethernet connection

Hello @harry4 

 

This is because of customized android OS running on your android box. F-Secure Freedome products do not official support Android TV box. Some of its components that Freedome requires are not part of your installation, namely the android VPN.