After upgrade to ios 9 cannot connect anymore to Freedome?

Scholar

After upgrade to ios 9 cannot connect anymore to Freedome?

How to solve this ? 

1 ACCEPTED SOLUTION

Accepted Solutions
Scholar

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

Thank you everybody for your good advice. In the end I found the easiest solution: if you have the latest version of Freedome, in the settings there is a new function called delete vpn settings, use it and it will prompt you to allow iOS to reset settings, say ok. For me it worked well 👍🏻

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18 REPLIES 18
Scholar

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

I had the same problem

not sure all these steps are required by worked for me

1. delete the Freedome app
2. go to settings / general / reset
3. select 'reset network settings' and follow the prompts
4. once your phone has rebooted, reinstall the Freedome app, which will also reinstall VPN config

as I said this worked for me and hopefully will for you to

cheers
Novice

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

 

No need to reset network settings. I fixed mine this way:

1. Remove Freedome profile

2. Uninstall Freedome

3. Reinstall Freedome from appstore

4. Open freedome and start -> will create new profile

5. It works

Scholar

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

cool thanks bfish...good to know if it happens again Smiley Happy
Scholar

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

And what about the registration code ?
F-Secure Product Expert
F-Secure Product Expert

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

Hello all,

 

For those who are having trouble connecting after upgrade to iOS 9, simply going to Settings and tapping "Remove VPN configurations" should do the trick.



Best Regards

-Ben

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Scholar

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

Thank you everybody for your good advice. In the end I found the easiest solution: if you have the latest version of Freedome, in the settings there is a new function called delete vpn settings, use it and it will prompt you to allow iOS to reset settings, say ok. For me it worked well 👍🏻

View solution in original post

F-Secure Product Expert
F-Secure Product Expert

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

We also have now this article regarding that problem.



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

I am new to this and can write a new post. Help I also have problems. Pmiffy. 

Highlighted
Regular Member

Re: After upgrade to ios 9 cannot connect anymore to Freedome?

Hi, yes this problem is solved but, there is a big problem whith the performance after upgrade to IOS9. Performance impacts reduced from c:a 80 Mbit/s to 5 Mbit/s.
This is measured in my wireless network with the IPhone 6.
Kennybe
Sweden