Accidental In-App Purchase: How can I cancel/get refund

Mike5724 · November 2014

I accidentally purchased via in-app purchase (iPhone). I meant to buy with code but I must have missed that option. I don't really have a need for VPN, and would like to cancel my purchase and get a refund.

When i try to work that through Apple's support page (through itunes), it wouldn't allow me to submit it. It just tells me (after explaining everything):

We could not process this request.

For additional help with this item, contact iTuns Store Support

No explanation of why.

What are my options?

[Deleted User] · November 2014

Hello Mike5724,

As the purchase was done through the app-store, they are the contact point for any refund.

In this case you might want to contact Itunes Store Support as advised to clarify the error encountered.

Accidental In-App Purchase: How can I cancel/get refund

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