ACTIVATE MY CODE

Scholar

ACTIVATE MY CODE

I have payed for freedom for 3 divices but i still canit actvated in this platofrm  the 3 divce?Why 

5 REPLIES 5
Superuser

Re: ACTIVATE MY CODE

Hello,

 

Proper certified advice about license/activation codes -> possible to receive with direct F-Secure Support Channels (chat/phone):

https://www.f-secure.com/en/web/home_global/contact-support


Potential unofficial suggestions:

  • 'this platform' for third device is ??? . Does there any mistake notification with try to install/activate Freedome under 'this platform'?
  • does it with any of 'third' devices. Or only with certain device (as try to third). Kind as re-check that your subscription indeed about three devices (and not about two devices).

Also possible to re-check some Knowledgebase-articles:

https://community.f-secure.com/t5/F-Secure/tkb-p/freedome%40tkb/label-name/subscribing%20and%20regis...

 

Thanks!

Community Manager

Re: ACTIVATE MY CODE

Hello sade19,

 

May I know if you see any error message when trying to activate it on the third device?

What is the OS of this device?

 

 

 

 

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Scholar

Re: ACTIVATE MY CODE

ITS  my stational PC WIndows 10 i get the same nots that this cod not avilable anymore.SAID 

Superuser

Re: ACTIVATE MY CODE

Hello,

 

Good to try contact direct F-Secure Support channels (chat or phone):

https://www.f-secure.com/en/web/home_global/contact-support

As startpoint for proper view: does your subscription with expected count or type for this third device.

 

For example, available such Knowledgebase article:

https://community.f-secure.com/t5/F-Secure/Why-doesn-t-my-F-Secure-Freedome/ta-p/79111

I able to suspect that except noted points -> can be many others (like troubles with network; or another security solution do block activation of Freedome as blocking connection to license-servers; and so on).

 

Thanks!

Community Manager

Re: ACTIVATE MY CODE

Hi sade19,

 

Yes, as Ukko has suggested, we need more details in order to analyze this issue. Kindly get in touch with our support team to troubleshoot further.

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