How can I change F-Secure Sense to connect with wireless (Wifi) instead of wired connection or vice versa?
Open SENSE App Then choose More from the bottom of the app Open Settings Choose Network from the top bar Under Internet open Connection and choose new preferred way to connect SENSE to the internet.
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How can I purchase F-Secure SENSE as an F-Secure TOTAL customer?
As an F-Secure TOTAL customer you can purchase F-Secure SENSE via your own My F-Secure account as follows:
Log in to My F-Secure Click Subscription On the right side of the F-Secure SENSE headline, press Buy Enter your shipping and payment information and press Continue Follow the on-screen instructions regarding order confirmation and payment
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My F-Secure account says that the F-Secure SENSE router is still "on it's way" despite being ordered some time ago. Why?
If the router has arrived already, please make sure that you have installed the correct app:
F-Secure SENSE Router for the physical router F-Secure SENSE for the SDK version, a 3rd-party router with SENSE technique
If it takes several weeks for the information to be updated in your account, or you have not received your router, please contact F-Secure support.
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How do I renew my security router F-Secure SENSE's subscription?
If you already have F-Secure TOTAL, we can add 6 months time for free in your. In the future we are hoping to combine F-Secure SENSE to the subscription so that when you renew F-Secure TOTAL, your SENSE will also follow the new date. What this means is that your F-Secure SENSE will be valid along with your My F-Secure account. If you plan to stop your purchase and no longer renew TOTAL, your SENSE purchase will also be deactivate. NOTE: this is valid only for F-Secure TOTAL, if you downgrade to F-Secure SAFE, your SENSE will be deactivated. If you don't want to attach your F-Secure SENSE to F-Secure TOTAL -order, and to your My F-Secure -account, you can use F-Secure SENSE normally until the end of year 2021. After that you can either choose to cpnnect F-Secure SENSE to My F-Secure and TOTAL or use F-Secure SENSE as a normal router, as F-Secure SENSE won't have the security features working independently without F-Secure TOTAL after the end of year 2021. When contacting F-Secure customer support, please give your SENSE device ID that can be found behind the box. This way we can verify your purchase.
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What is the maximum data transfer rate of F-Secure SENSE router over ethernet cable? What is WiFi capability of F-Secure SENSE?
The routing capacity F-Secure SENSE router is over ethernet cable is roughly between 350-650 Mbit/s when the security features are turned on and will depend on your traffic profile; that is, whether you are just browsing or also downloading files, or uploading content to the Internet or using a streaming service to watch a movie. In order to test the performance of the Sense router, we would recommend you to try Ookla's Speedtest to measure speeds in different locations around your house. For instance, in our test environment with internet plan rated at 250 Mbps download and 25 Mbps upload speed. Tried first about 10 feet from the router, again about 30 feet away from office, and again in office basement in the furthest corner from the router, about 40 feet away. SENSE creates two different networks, one for each radio, and there's no smart switching between the two like you'd get from a mesh Wi-Fi setup. F-Secure SENSE Router 2.4 GHz Wi-Fi
Location Ping Down Speed Up Speed Living Room(10 feet) 17ms 51.55 Mbps 15.54 Mbps Office/home (30 feet) 11ms 34.88 Mbps 16.01 Mbps Basement (40 feet) 29ms 15.72 Mbps 8.49 Mbps
F-Secure SENSE Router 5 Ghz Wi-Fi
Location Ping Down Speed Up Speed Living Room(10 feet) 11ms 177.82 Mbps 13.98 Mbps Office/home (30 feet) 11ms 102.95 Mbps 16.00 Mbps Basement (40 feet) 10ms 72.99 Mbps 12.83 Mbps
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A factory (or hard) reset brings your F-Secure SENSE Router back to factory settings, the same state as when the device was first turned on. All your...Follow these steps if performing a normal reset on the router has not helped: