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F-Secure SENSE Router

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How to set up F-Secure SENSE Router

Protecting your connected home consists of two phases: Creating your secure SENSE network Connecting all your devices to the network.
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‎04-11-2019 02:48 PM

How to recover from problems with F-Secure SENSE Router?

Sometimes things can go wrong. Maybe you lost power temporarily, the internet is down, the connection seems too slow, or maybe the SENSE Router app or...
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‎04-11-2019 02:48 PM

How do I restart F-Secure SENSE Router?

A device restart can help in resolving network issues, such as poor signal and slow internet speeds. To perform a device restart you can either:
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‎04-11-2019 02:47 PM

How do I perform a soft reset on F-Secure SENSE Router?

A soft reset erases your settings but keeps your firmware version as is. You will need to reconnect your devices to the SENSE network.
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‎04-11-2019 02:47 PM

How do I perform a factory reset on F-Secure SENSE Router?

A factory (or hard) reset brings your F-Secure SENSE Router back to factory settings, the same state as when the device was first turned on. All your...Follow these steps if performing a normal reset on the router has not helped:
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‎04-11-2019 02:46 PM

How do I change my F-Secure SENSE Router network name (SSID) and password?

If you need to change your network name (SSID) and password to something more memorable, you can do so via the network settings.
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‎04-11-2019 02:46 PM

Changing my old F-Secure SENSE Router admin device to a new one

If you want to change your old admin device to a new one, you need to reset SENSE Router and start over the set up process:
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‎04-11-2019 02:46 PM

Can I change the way how F-Secure SENSE Router connects to the home network?

At setup, if you connect F-Secure SENSE Router your home network via a cable, you may later switch the cable connection to a WiFi connection, or vice...
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‎04-11-2019 02:45 PM

Why do I need F-Secure SENSE Router in my home?

Internet connectivity has become a norm, and more and more products and devices are equipped with technologies that allow them to connect to the...
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‎31-10-2019 04:20 PM

Where should I place F-Secure SENSE Router in my home for maximum WiFi coverage?

For maximum WiFi coverage, place your F-Secure SENSE Router in a central location in your home, preferably on an elevated surface. Solid surfaces such...
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‎31-10-2019 04:20 PM

What platforms does the F-Secure SENSE Router app currently run on?

The SENSE Router app for F-Secure SENSE Router has several functions within your SENSE network; among others, the app is needed to set up and...
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‎31-10-2019 02:04 PM

What makes F-Secure SENSE Router different from other products on the market?

With F-Secure SENSE Router, we have created a security product for the connected home that provides real-time protection for your devices at home and...
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‎31-10-2019 02:04 PM

What kind of data does F-Secure collect when using the SENSE Router service and why?

We only collect a minimal amount of data needed for us to provide the SENSE Router service and develop it further, thus offering you a better overall...
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‎31-10-2019 02:04 PM

What is the routing and WiFi capability of F-Secure SENSE Router?

With F-Secure SENSE Router, we have designed a product that enables you to set up a safe, secure home network for all your connected devices. F-Secure...
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‎31-10-2019 02:04 PM

What is F-Secure SENSE Router?

F-Secure SENSE Router creates a secure network for your smart home, combining hardware and software in a unique way. You can think of SENSE Router as...
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‎31-10-2019 02:03 PM

What does the F-Secure SENSE Router app do?

Standalone version of F-Secure SENSE Router
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‎31-10-2019 02:03 PM

What does the 'Identify device type' setting do in F-Secure SENSE Router?

This feature identifies your devices by using metadata and a traffic profile sent from your connected devices. Before device identification can take...
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‎31-10-2019 02:03 PM

What do the F-Secure SENSE Router display symbols mean?

This article explains what the various symbols on the F-Secure SENSE Router display mean.
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‎31-10-2019 02:03 PM

What are the current security features for F-Secure SENSE Router?

This table shows you the current security features available with F-Secure SENSE Router. F-Secure SENSE Router uses a three-layer protection system...
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‎31-10-2019 02:03 PM

Using F-Secure SENSE Router in a different country/region of sale

F-Secure SENSE Router is available for sale only in selected countries as of now for regulatory compliance reasons. We strongly recommend therefore...
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‎31-10-2019 02:02 PM

How do I know that my modem or router is compatible with F-Secure SENSE Router?

In general, setting up F-Secure SENSE Router does not require any changes in the settings of your current home router or modem, as it is designed to...
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‎31-10-2019 11:48 AM

F-Secure SENSE Router and Mac support

Note: This article is valid for you only if you are using the standalone version of F-Secure SENSE Router (not part of the F-Secure TOTAL package).
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‎31-10-2019 11:48 AM

Does F-Secure SENSE Router allow me to grant guest access to my SENSE WiFi network?

Yes, it is now possible to grant guest access to your SENSE WiFi network. Follow the links below for more information about the Guest Network feature:...
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‎31-10-2019 11:48 AM

Can I edit the SENSE Router settings?

Due to radio frequency regulations, making changes to the SENSE Router firmware settings is not possible. If we allowed full firmware customization,...
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‎31-10-2019 11:31 AM

SENSE Router subscriptions

F-Secure SENSE Router comes with the F-Secure TOTAL package that includes F-Secure SAFE, F-Secure VPN and the F-Secure KEY password manager.
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‎31-10-2019 11:24 AM

I have a big house. Do I need more than one F-Secure SENSE Router?

No, you don't. In fact, you cannot use more than one SENSE Router in one home network. F-Secure SENSE has been designed so that you do not need...
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‎31-10-2019 09:41 AM

I already have another F-Secure product installed. Is it compatible with F-Secure SENSE Router?

Note: This article is valid for you only if you are using the standalone version of F-Secure SENSE Router (not part of the F-Secure TOTAL package).
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‎30-10-2019 03:37 PM

How many devices can I connect to my F-Secure SENSE network?

F-Secure SENSE Router is designed to serve your smart home with almost any number of connected devices that belong to your household and run in your...
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‎30-10-2019 01:53 PM

How does F-Secure SENSE Router work?

F-Secure SENSE Router is a secure router that sits between your modem and your connected devices in the home network. Both cabled (Ethernet) and WiFi...
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‎30-10-2019 01:53 PM

How does F-Secure SENSE Router protect a device that cannot have user-installed software?

All connected devices that cannot have user-installed software, such as smart TVs and game consoles, are protected on the network traffic level. In a...
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‎30-10-2019 01:10 PM

F-Secure SENSE Router Guest WiFi

Many people prefer not to give out their home WiFi password to their friends or children's friends when they are visiting. One reason could be that...
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‎30-10-2019 11:23 AM

Does the SENSE Router or the F-Secure SENSE Router app send my data traffic to F-Secure?

No, your data traffic doesn't get sent to F-Secure. In terms of data collection, our guiding principle is that we do not seek to snoop or spy on the...
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‎30-10-2019 10:39 AM

Do I need traditional security software on my laptop, phone or tablet if I have F-Secure SENSE Router?

With F-Secure SENSE Router no traditional security software is needed.As F-Secure SENSE Router is using a three-layer protection system consisting of the F-Secure SENSE Router device, the F-Secure SENSE Router app, and...
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‎30-10-2019 10:39 AM

Do I need traditional security software on my desktop computer if I only use it within my SENSE network?

To add an extra layer of protection and gain the fullest protection with your F-Secure SENSE Router, we advise that the F-Secure SENSE Router app is...
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‎30-10-2019 10:39 AM

Does F-Secure SENSE Router work with IPTV-based services?

F-Secure SENSE Router works with most IPTV-based pay TV services. SENSE, however, only protects the devices that connect to the internet via the SENSE...
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‎29-10-2019 04:50 PM
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