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F-Secure SENSE

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F-Secure SENSE

How do I perform a soft reset on F-Secure SENSE?

A soft reset erases your settings but keeps your firmware version as is. You will need to reconnect your devices to the SENSE network.

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‎28-06-2018 04:24 PM

WiFi connection problem with F-Secure SENSE

If you are having WiFi or Internet connection problem with F-Secure SENSE, like slowness or intermittent connectivity issue, use the points below to...

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‎17-05-2018 06:11 AM

How to set up F-Secure SENSE

Protecting your connected home consists of 2 phases: Creating your secure SENSE network, then connecting all your devices to that network.

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‎15-03-2018 03:59 AM

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What do the SENSE router display symbols mean?

This article explains what the various symbols on the SENSE router display mean.

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‎10-07-2019 11:49 AM

Can I edit the SENSE settings?

At the moment, SENSE supports many network settings, and we are adding more advanced network settings in the coming firmware releases.

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‎05-03-2019 02:21 PM

SENSE subscriptions

SENSE comes with the F-Secure TOTAL package that includes F-Secure SAFE, F-Secure VPN and the F-Secure KEY password manager.

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‎21-12-2018 11:52 AM

F-Secure SENSE and Mac support

Note: This article is valid for you only if you are using the standalone version of F-Secure SENSE (not part of the F-Secure TOTAL package).

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‎13-12-2018 11:30 PM

Using F-Secure SENSE in a different country/region of sale

F-Secure SENSE is available for sale only in selected countries as of now for regulatory compliance reasons. We strongly recommend therefore that...

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‎13-12-2018 11:29 PM

Why do I need F-Secure SENSE in my home?

Internet connectivity has become a norm, and more and more products and devices are equipped with technologies that allow them to connect to the...

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‎19-11-2018 11:51 AM

What platforms does the F-Secure SENSE app currently run on?

The SENSE app for F-Secure SENSE has several functions within your SENSE network; among others, the app is needed to set up and configure the SENSE...

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‎19-11-2018 11:51 AM

What does the SENSE app do?

Standalone version of SENSE

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‎19-11-2018 11:51 AM

What are the current security features for F-Secure SENSE?

This table shows you the current security features available with F-Secure SENSE. F-Secure SENSE uses a three-layer protection system consisting of...

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‎19-11-2018 11:51 AM

I already have another F-Secure product installed. Is it compatible with SENSE?

Note: This article is valid for you only if you are using the standalone version of F-Secure SENSE (not part of the F-Secure TOTAL package).

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‎19-11-2018 11:50 AM

How does F-Secure SENSE work?

F-Secure SENSE is a secure router that sits between your modem and your connected devices in the home network. Both cabled (Ethernet) and WiFi...

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‎19-11-2018 11:50 AM

Do I need traditional security software on my laptop, phone or tablet if I have F-Secure SENSE?

With F-Secure SENSE no traditional security software is needed.As F-Secure SENSE is using a three-layer protection system consisting of the SENSE router, the SENSE app, and F-Secure Security Cloud, the SENSE app...

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‎19-11-2018 11:50 AM

Do I need traditional security software on my desktop computer if I only use it within my SENSE network?

To add an extra layer of protection and gain the fullest protection with your SENSE router, we advise that the SENSE app is installed on your desktop...

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‎19-11-2018 11:50 AM

How do I know that my modem or router is compatible with F-Secure SENSE?

In general, setting up F-Secure SENSE does not require any changes in the settings of your current home router or modem, as it is designed to work...

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‎27-08-2018 03:26 AM

Does F-Secure SENSE allow me to grant guest access to my SENSE WiFi network?

Yes, it is now possible to grant guest access to your SENSE WiFi network. Follow the links below for more information about the Guest Network feature:...

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‎17-07-2018 06:13 AM

How does F-Secure SENSE protect a device that cannot have user-installed software?

All connected devices that cannot have user-installed software, such as smart TVs and game consoles, are protected on the network traffic level. In a...

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‎28-06-2018 04:25 PM

How to recover from problems with F-Secure SENSE?

Sometimes things can go wrong. Maybe you lost power temporarily, the Internet is down, the connection seems too slow, or maybe the SENSE app or router...

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‎28-06-2018 04:24 PM

How do I restart F-Secure SENSE?

A device restart can help in resolving network issues such as poor signal and slow Internet speeds. To perform a device restart you can either:

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‎28-06-2018 04:24 PM

How do I perform a soft reset on F-Secure SENSE?

A soft reset erases your settings but keeps your firmware version as is. You will need to reconnect your devices to the SENSE network.

View full article

‎28-06-2018 04:24 PM

How do I perform a factory reset on F-Secure SENSE?

A factory (or hard) reset brings your F-Secure SENSE back to factory settings, the same state as when the device was first turned on. All your...Follow these steps if performing a normal reset on the router has not helped:

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‎28-06-2018 04:23 PM

What makes F-Secure SENSE different from other products on the market?

With F-Secure SENSE, we have created a security product for the connected home that provides real-time protection for your devices at home and on the...

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‎28-06-2018 04:22 PM

What is F-Secure SENSE?

F-Secure SENSE creates a secure network for your smart home, combining hardware and software in a unique way. You can think of SENSE as an advanced,...

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‎28-06-2018 04:22 PM

How many devices can I connect to my F-Secure SENSE network?

F-Secure SENSE is designed to serve your smart home with almost any number of connected devices that belong to your household and run in your home...

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‎28-06-2018 04:21 PM

F-Secure SENSE Guest WiFi

Many people prefer not to give out their home WiFi password to their friends or children's friends when they are visiting. One reason could be that...

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‎28-06-2018 03:33 PM

What does the 'Identify device type' setting do in F-Secure SENSE?

This feature identifies your devices by using metadata and a traffic profile sent from your connected devices. Before device identification can take...

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‎19-04-2018 04:00 PM

What is the routing and WiFi capability of F-Secure SENSE?

With F-Secure SENSE, we have designed a product that enables you to set up a safe, secure home network for all your connected devices. F-Secure SENSE...

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‎20-03-2018 02:37 PM

Changing my old SENSE admin device to a new one

If you want to change your old admin device to a new one, you need to reset the SENSE router and start over the set up process.

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‎15-03-2018 04:19 AM

How to set up F-Secure SENSE

Protecting your connected home consists of 2 phases: Creating your secure SENSE network, then connecting all your devices to that network.

View full article

‎15-03-2018 03:59 AM

Can I switch the SENSE to router connection from cable to WiFi or vice versa?

Switching the F-Secure SENSE to router connection from cable to WiFi or vice versa will require you to start over the set up process.

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‎15-03-2018 03:56 AM

What kind of data does F-Secure collect when using the SENSE service and why?

We only collect a minimal amount of data needed for us to provide the SENSE service and develop it further, thus offering you a better overall user...

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‎17-10-2017 03:21 PM

How do I change my F-Secure SENSE network name (SSID) and password?

If you need to change your network name (SSID) and password to something more memorable, you can do so via the network settings.

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‎19-07-2017 10:14 AM

Does the SENSE router or SENSE app send my data traffic to F-Secure?

No, your data traffic doesn't get sent to F-Secure. In terms of data collection, our guiding principle is that we do not seek to snoop or spy on the...

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‎02-06-2017 09:56 AM

Where should I place F-Secure SENSE in my home for maximum WiFi coverage?

For maximum WiFi coverage, place your F-Secure SENSE unit in a central location in your home, preferably on an elevated surface. Solid surfaces such...

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‎16-05-2017 09:58 AM

I have a big house. Do I need more than one SENSE router?

No, you don't. In fact, you cannot use more than one SENSE router in one home network. F-Secure SENSE has been designed so that you do not need...

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‎16-05-2017 09:55 AM

Does F-Secure SENSE work with IPTV-based services?

F-Secure SENSE works with most IPTV-based pay TV services. SENSE, however, only protects the devices that connect to the Internet via the SENSE router...

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‎21-04-2017 03:45 PM

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