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F-Secure SENSE

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F-Secure SENSE creates a secure network for your smart home, combining hardware and software in a unique way. You can think of SENSE as an advanced,...
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F-Secure SENSE is a secure router that sits between your modem and your connected devices in the home network. Both cabled (Ethernet) and WiFi...
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With F-Secure SENSE, we have created a security product for the connected home that provides real-time protection for your devices at home and on the...
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Internet connectivity has become a norm, and more and more products and devices are equipped with technologies that allow them to connect to the...
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F-Secure SENSE is designed to serve your smart home with almost any number of connected devices that belong to your household and run in your home...
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All connected devices that cannot have user-installed software, such as smart TVs and game consoles, are protected on the network traffic level. In a...
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With F-Secure SENSE no traditional security software is needed.To add an extra layer of protection and gain the fullest protection with your SENSE router, we advise that the SENSE app is installed on your desktop...
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With F-Secure SENSE no traditional security software is needed.As F-Secure SENSE is using a three-layer protection system consisting of the SENSE router, the SENSE app, and F-Secure Security Cloud, the SENSE app...
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F-Secure SENSE is compatible with most commonly available modems or routers that you can buy on the market today or get from your Internet service...
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SENSE currently supports a number of networking settings. More advanced networking settings will be added in coming firmware releases.
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This article lists the countries where you can order F-Secure SENSE.
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This table shows you the current security features available with F-Secure SENSE. F-Secure SENSE uses a three-layer protection system consisting of...
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The SENSE app for F-Secure SENSE has several functions within your SENSE network; among others, the app is needed to set up and configure the SENSE...
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We have not charged customers that have used their credit card to make a preorder. The payment will be drawn from their account only when we ship...
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This depends on your payment method.
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In 2017, F-Secure SENSE will first be available in selected countries in Europe and North America.
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We only collect the minimum amount of data needed for us to provide the SENSE service and develop it further, thus offering you a better overall user...
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No, you don't. In fact, you cannot use more than one SENSE router in one home network. F-Secure SENSE has been designed so that you do not need...
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With F-Secure SENSE, we have designed a product that enables you to set up a safe, secure home network for all your connected devices. F-Secure SENSE...
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F-Secure SENSE works with most IPTV-based pay TV services. SENSE, however, only protects the devices that connect to the Internet via the SENSE router...
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No, not at the moment. Currently, F-Secure SENSE does not support multiple Service Set Identifiers (SSIDs). However, if you still have your previous...
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No, your data traffic doesn't get sent to F-Secure. In terms of data collection, our guiding principle is that we do not seek to snoop or spy on the...
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F-Secure SENSE uses a three-layer protection system consisting of the SENSE router, the SENSE app, and the F-Secure Security Cloud.
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For maximum WiFi coverage, place your F-Secure SENSE unit in a central location in your home, preferably on an elevated surface. Solid surfaces such...
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The F-Secure SENSE router complies with the IEEE 802.11ac wireless networking standard. The SENSE WiFi is rated AC1750 class. The wireless data rates...
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F-Secure SENSE uses a three-layer protection system consisting of the SENSE router, the SENSE app, and the F-Secure Security Cloud. The F-Secure SENSE...If you have other F-Secure products installed and have purchased SENSE or are thinking of purchasing SENSE, please consult this guidance on their...
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This article explains what the various symbols on the SENSE router display mean.
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A factory (or hard) reset brings your F-Secure SENSE back to factory settings, the same state as when the device was first turned on. All your...Follow these steps if performing a normal reset on the router has not helped:
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A soft reset erases your settings but keeps your firmware version as is. You will need to reconnect your devices to the SENSE network.
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A device restart can help in resolving network issues such as poor signal and slow Internet speeds. To perform a device restart you can either:
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Sometimes things can go wrong. Maybe you lost power temporarily, the Internet is down, the connection seems too slow, or maybe the SENSE app or router...
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If your shipping address has changed since preordering SENSE, please contact our Customer Support to update your address.
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If you have preordered SENSE and have planned to complete your payment by credit card, it may be the case that since you placed your preorder, the...
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F-Secure SENSE is available only in selected countries as of now. Due to regulatory compliance in different countries, we strongly recommend you not...
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A diagnostic file is used to identify issues and gather data for support-assisted troubleshooting.
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Once you have setup F-Secure SENSE, its browsing protection feature starts protecting users and devices from accessing URLs that are classified as...
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Normally, after the setup is finished, F-Secure SENSE shows the current time on its display. It keeps time by synchronizing the clock regularly with...
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The F-Secure SENSE router can update itself before running the setup if it is connected via a cable to a working Internet connection. This allows you...
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If you have set up WiFi extenders, or repeaters, to boost the WiFi signal in your home network, and set up your SENSE network so that your device with...
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You have disconnected your device from the SENSE network. However, the SENSE app still shows that the device is online (the device name is shown in...
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If you need to change your network name (SSID) and password to something more memorable, you can do so via the network settings.
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Protecting your connected home consists of 2 phases: Creating your secure SENSE network, then connecting all your devices to that network.
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