I am also unhappy about the promised features they made Last year. Hope I also get my money back. When did you bought your device?
I think Bitdefender Box 2 could be an alternative for guided device. What do you think: https://www.bitdefender.de/box/compare/
I did my purchase a bit after the official launch, so not a preorder. Cannot recall the exact month, but was happy to get my money back. I also got a message of getting subscription extended, not sure what that means for me, but we'll see.
I feel sorry for FSec, trying so hard but failing to meet the expectations. Seems that still there is no clear roadmap and competition is getting harder. Asus / Trend together are providing tested solution. I am staying away from niche products, rather enjoy wider user base and the benefits it brings.
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